guest uploads

  • Resolved waylayer

    (@waylayer)


    1 year, 6 months ago

    hello, thanks for this great plugin.

    I was trying to upload some tickets as a guest but when i upload something the file turns red and when i sent the ticket it dont have the file.

    With a registered user it works perfectly.

    thank you

    The page I need help with: [log in to see the link]

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  • Plugin Support Milind Ighe

    (@miliighe)

    Hello @waylayer,

    Thanks for contacting us.

    Please make sure you have allowed file attachment for guest users. Go to Dashboard > Support > Settings > Rich Text Editor > Guest User > Allow Attachments > Yes.

    Thank you.

    Thread Starter waylayer

    (@waylayer)

    thank you! it’s working now!

Viewing 2 replies - 1 through 2 (of 2 total)
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