Widget Shortcode is Showing

  • Resolved devonator

    (@devoantor)


    1 year, 6 months ago

    We’ve never had this issue before, we think it happened after the update to WordPress 6.2.1

    The Shortcode used to populate the reviews on the home page no problem, but now the shortcode only shows. The strange thing is that it shows fine on the testimonial page, just not the home page. There are no errors or warning messages

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Thread Starter devonator

    (@devoantor)

    This issue is happening on multiple of our websites

    Thread Starter devonator

    (@devoantor)

    This is effecting every single one of our websites with WordPress 6.2.1

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @devoantor !

    Please embed the code in a shortcode block!

    It’s a text block now.

    Feel free to write us, if you need any assistance,
    Trustindex

    Thread Starter devonator

    (@devoantor)

    @liditrudex This is currently a shortcode block, not a text block. I have tried both shortcode block and the TrustIndex block and it keeps rendering like this. This is only when we put it in the Front Page Template. It works on the Page Template which is very strange, as you can see on https://belfairdentalcare.com/testimonials/

    Thread Starter devonator

    (@devoantor)

    @liditrudex We are using the Full Site Gutenberg Editor that has come out with the newly released versions of WordPress. We only noticed this error after the latest version of WordPress was installed: 6.2.1 which was released on the 16th of this month.

    Thread Starter devonator

    (@devoantor)

    @liditrudex

    Here’s a video proving we are using the shortcode block and it is still rendering as a paragraph

    This issue is affecting all of our sites and is now a big problem

    @devoantor This is an issue in WP 6.2.1 that affects shortcodes in block themes.

    WordPress 6.2.1 Shortcodes: Some shortcode no longer works

    Thread Starter devonator

    (@devoantor)

    @miyarakira I would think that’s the issue, but the shortcodes work fine on inner pages that use the page template. We are also not using bbthemes, just plain WordPress with the Full Site Gutenberg Editor. The shortcodes are put in the page editor rather than the template editor for the inner pages, and our Front Page is entirely built in the Front Page Template. Seems like this is an issue with placing shortcodes in the templates

    • This reply was modified 1 year, 6 months ago by devonator.
    • This reply was modified 1 year, 6 months ago by devonator.
    Thread Starter devonator

    (@devoantor)

    We are going to have to replace all shortcodes with the JS implementation method. Support is taking too long to address this issue

    Thread Starter devonator

    (@devoantor)

    We now know that this is Automattic’s fault, and we apologize for bringing this issue to your support forumn. Never thought in my life that Automattic would release such a breaking update

    Thread Starter devonator

    (@devoantor)

    @miyarakira @liditrudex

    I have figured out that the shortcodes can work in templates if you make it a template part. Very goofy solution, but it works

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @devoantor @miyarakira !

    We’re glad it’s working!

    Let us know if you need help with anything!
    Trustindex

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Widget Shortcode is Showing’ is closed to new replies.