Affiliate Unable to Login

  • Resolved nellson01

    (@nellson01)


    1 year, 9 months ago

    Hello!
    My affiliates are unable to log in to their account after successfully completing the registration process.

    When I check my Dashboard in WordPress, I am able to see them in the Latest Registered Affiliates section. And I also receive emails about the new affiliates.

    I have tried registering myself and I faced the same issue. After registering, I put the same credentials that I register with on the login page, but it says “Unable to login. Please try again.”

    Also, I tried registering with some emails I created accounts with on my site and it says “The email address …. is already registered.” But when I tried to log in, says “There is no affiliate account with the provided email address.”

    I have disabled the SliceWP CAPTCHA and excluded the affiliate’s URLs (account, registration, reset password) from caching using WP Optimize, but I am still unable to log in after registering.

    How do I fix these issues?

    Pages:
    https://recronic.com/affiliate-account/
    https://recronic.com/affiliate-registration/
    https://recronic.com/affiliate-reset-password/

    Thank you for your help in advance!

Viewing 1 replies (of 1 total)
  • Plugin Author iova.mihai

    (@iovamihai)

    Hey @nellson01,

    Thank you for reaching out! From what I see, you’ve also contacted us via our website with the same ticket, so I will get back to you via email as soon as possible.

    Thank you and best wishes,

    Mihai

Viewing 1 replies (of 1 total)
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