Parent product groups

  • Resolved swannn

    (@swannn)


    1 year, 6 months ago

    I use parent and child groups. I dont have any products that are assigned to a parent. They are only assigned to their respective child groups.
    Problem: If the user clicks on a parent group the user does not see any products.
    Desired outcome: The parent groups should remain so the user has a better overview but they should not be clickable, only the “+” next to the parent category so the user can navigate to the child groups.

    Any idea how I can fix this?

    FYI: I am not good with coding and use the Elementor page builder.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author stepasyuk

    (@stepasyuk)

    Hello @swannn

    It is not bug but expected behavior. It depends from the ‘include_children’ parameter value on your WordPress site and from the Category filter logic you set (should be OR, not AND).
    For example by default WordPress shows posts from children categories on their parent category pages, even these posts are not attached to the parents. Filter Everything inherits this behavior and do the same.
    If you do not see products when you select parent category page, it means that ‘include_children’ is set to false or your set the logic AND for category filter.

    Thank you. Regards.

Viewing 1 replies (of 1 total)
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