Sticky Header not sticking

  • [email protected]

    (@waynebelcherbigpondcom)


    1 year, 6 months ago

    Hi folks

    Sorry I cannot give you a link – its on a local development thingy and I don’t know how to share that.

    Basically I have prepared a “sticky header” and a page that all works together until I scroll or hit a link in the menu in the header and then the page scrolls to the anchor point but the header goes away and does not stick.

    I have enabled the Sticky Header feature but no useful change to action.

    Although the menu links and anchor points all work, it is almost as though the page is put together correctly, the header and the main content are not connected.

    I think I can code this with some CSS but where would I add this code please?

    Thanks all

    Wayne

Viewing 8 replies - 1 through 8 (of 8 total)

  • Hi Wayne,

    Thanks for writing to us.

    I am not replicating the issue on our end as shown here : https://share.getcloudapp.com/5zujzjeP.

    Please check whether you missed something on your setup. You can share a screencast on your end also on how you are reproducing the issue so that we can check whether we are missing something.

    Kind Regards.

    Thread Starter [email protected]

    (@waynebelcherbigpondcom)

    Hi Judith

    I worked out that it is not the sticky header that I was referring to – it is the page internal anchor points I have created in the header nav menu that scroll up under the sticky header. I cannot work out how to stop the anchor points going up too high.

    And now I have them not working at all – I need to revisit these tomorrow.

    Thank you – regards

    Wayne

    Thread Starter [email protected]

    (@waynebelcherbigpondcom)

    Hi again

    I fixed the anchors on the Home page just now but I don’t know how to control the scrolling under the fixed header.

    Regards

    Wayne

    Hi @waynebelcherbigpondcom,

    Thanks for writing back.

    We are glad the anchors are now working for you. However it is hard diagnose the scroll issues without visualizing your site. I’d request you open a support ticket from here : https://wpspectra.com/support/ once the site is hosted so that the team can assist better.

    Have a good one!

    Thread Starter [email protected]

    (@waynebelcherbigpondcom)

    Hi Judith

    I now have a staging site now at wlbelcher.com.au/wordpress. I have sent a separate email this morning with Username and Password credentials.

    Thank you – regards

    Wayne

    Hi @waynebelcherbigpondcom,

    We received your support ticket and already responded to it. Please follow the responses from the ticket platform for easier follow up.

    Please feel free to open a new thread in case of any other queries.

    I’m using theme v1.0.0 and don’t have the template part as highlighted in the video. I have opened a ticket as suggested here along with credentials.

    Hi @nvoi,

    Thanks for writing to us.

    We have already responded to your ticket, I request you follow up with the ticket for response.

    In case of any other queries, please feel free to contact us.

    Regards.

    Judith.

Viewing 8 replies - 1 through 8 (of 8 total)
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