Hi @mrgrumpy,
We’re sorry to hear that you’ve been experiencing issues with the PDF Invoice plugin from one of our marketplace partners. We understand how frustrating it can be when you do not receive a timely response from the marketplace partners as you expect.
Please know that we take these issues seriously and have escalated your concerns to our internal team. We will work with our marketplace partner to ensure that your issues are addressed and resolved as soon as possible.
However, we kindly request that you refrain from using our free WooCommerce plugin’s review section to raise these concerns. This section is intended for users to share their experiences with the WooCommerce Core plugin, and it may not be the most effective way to get the support.
Please feel free to reach out to our support team directly through our official support channels, and we’ll be happy to assist you in any way we can.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue.