error 403

  • Resolved katyca

    (@katyca)


    1 year, 6 months ago

    Hi! I am not able to publish the reviews in wordpress. The 403 error appears. I’ve done the necessary actions indicated in the step-by-step and it didn’t work. I already checked wordfence, the logs, the API and there is nothing blocking.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support pear8398

    (@pear8398)

    Hi,

    Thank you for using CusRev.

    Mostly, the issue happens due to our IP 18.210.171.51 being blocked when our server attempts to post reviews to your site via Rest API. Please contact your hosting support to add the IP to the whitelist and follow the solution below to re-post reviews to your site.
    Errors When Posting Reviews to WordPress

    Thread Starter katyca

    (@katyca)

    Did not work. I tested disabling wordfence and it didn’t work either. The REST API is working normally. Any suggestion?

    Plugin Support pear8398

    (@pear8398)

    Hi,

    Wordfence is just a plugin, did you try to contact your hosting support to ask for more information?

    Thread Starter katyca

    (@katyca)

    I use Hostinger VPS. I already spoke with the VPS programmer and everything is ok there. There are no locks.

    Plugin Support pear8398

    (@pear8398)

    Hi,

    Can you please go to the CusRev dashboard and repost the reviews and share the screenshots or log of the error?

    Thread Starter katyca

    (@katyca)

    Hi!

    Images: https://drive.google.com/drive/folders/1Va38q1VCHQ2JpNqqiw5Ii97t2DpmlIMv?usp=share_link

    Plugin Support pistachio6321

    (@pistachio6321)

    Thanks for sharing the screenshots!

    Could you please copy and paste here the full content of the “response” field from your 2nd screenshot?

    Thread Starter katyca

    (@katyca)

    { “error”: “Error: Request failed with status code 403”, “response”: “<!DOCTYPE html>\n<html lang=\”en-US\”>\n<head>\n <title>Just a moment…</title>\n <meta http-equiv=\”Content-Type\” content=\”text/html; charset=UTF-8\”>\n <meta http-equiv=\”X-UA-Compatible\” content=\”IE=Edge\”>\n <meta name=\”robots\” content=\”noindex,nofollow\”>\n <meta name=\”viewport\” content=\”width=device-width,initial-scale=1\”>\n <link href=\”/cdn-cgi/styles/challenges.css\” rel=\”stylesheet\”>\n \n\n</head>\n<body class=\”no-js\”>\n <div class=\”main-wrapper\” role=\”main\”>\n <div class=\”main-content\”>\n <noscript>\n <div id=\”challenge-error-title\”>\n <div class=\”h2\”>\n <span class=\”icon-wrapper\”>\n <div class=\”heading-icon warning-icon\”></div>\n </span>\n <span id=\”challenge-error-text\”>\n Enable JavaScript and cookies to continue\n </span>\n </div>\n </div>\n </noscript>\n <div id=\”trk_jschal_js\” style=\”display:none;background-image:url(‘/cdn-cgi/images/trace/managed/nojs/transparent.gif?ray=7c67130afebb390c’)\”></div>\n <form id=\”challenge-form\” action=\”/wp-json/ivole/v1/review?__cf_chl_f_tk=uUQec_HZUFzAiPqFD21cxYHago4jWbhDV4pgF0acPuo-1683940778-0-gaNycGzNC6U\” method=\”POST\” enctype=\”application/x-www-form-urlencoded\”>\n <input type=\”hidden\” name=\”md\” value=\”PfR3HMhuyIfBd4NpzzOyDltu6ynShbG3g7n6PEGVCno-1683940778-0-AQ8OCwH0Z8tOv8NsnMcd1ocEmrpQ6DMaLfRHwaYioZc4KLkg2rYxuHHU36o5cSQnDNpLXxQZEOoM16SZ-x7D2_aUWTrps9Z3cjh7WLK1sigQvAxm6brJNuHEaq-exJ2mL94fdVVZMERc160wU-qLo-WZByf6TQkLCCrL1S1DF-IvPgrKV5jMVFrvDZsyzjbmnF5li_SJMyNE9NyVp9lTaRVKuA2q0wcq47s5alyUrhYsZVx–77Vv2LqO_EY_IzazpMjumsREeX1ai5VmR-IC3axvotIIHSRCjA4uyrD80PwszYno9CgjMqvGyFtqfHEUjMvvEin1asaP3AEwTaULZz08cMw3L8WfeXnL5mZheBctBcoCiSEH865Ud2pc_3-cMR_AaAnqvZRQ5Kc43PoaT3Qh7rtX5w7R5ceT8tRaE0Bmv8RRWGlekjtkNgMmMsaH6WLsfYMfGIKOZY0lSOJn3DqfX0iKP_esSoWcVxbH6x_nY8UxvOyERBJCkMudSv6ttRH9GEDuPyAAbM-wa9Emb3UU7lOLNW09x7E7PB7XCQ7zxOrRiGmI_MdyHx-tB_KMq0gYgVoCfL0ATPAGYzmUOKrenn7YEHIPob-K0icgr3IDrDCmlIqxh-2ODzZRHG9-ta2Hw4JmmAqIZlgQ42p1wnicuediEzFTQUVg4eXfnGodWlcfjUzUWPROVkEVnctkkIKSY9JVIOCSUKSxk7fzf_hKPRO787skTfowRt_cDWDYn8VEMjGwu_eUOXmZeTdzL2kfRgRbSj3eZUypYTS8GjKa05B6BDkOa3TOfVdQuwjeiTFqOQqHBCOd5k8IUsCuPRLRa7fR-dOUPyEcNAj–8HNLbiAlUns6cRX22pDM2Hz-_3QgfjcpKy_MgYyMkZAQMHDwljswFU-2etLnmSGAmLTTBRX2V5ItMbtTewILQVGkUmyqNUOF-5RPFk7WuKHdTO0gVnF9Npw97ObwsFT4HjjvPW95J1wY6c16uvtv9cOnbNpuNr9tR0UxWSd9-c8LlVlGlqSuYeaO-nxx2lEoqHwXaFOtbs20UZG9zN7rcjjPlgM-j3uhHdHjcielCOrjmfuigyEgCjHy0_0Cd8LT0BJAAtnmck_KVkaDtn6ECuH8KrcZsPhrhVNXPznOmET7zoJmU-tp_-VIvQ-Yzd9DBQZqES9gPp7qLhVvMee0RpFf9XNgL-RvX0NQn3mOddiRn9LyNVHQRrFnl7auE-08La8NJrwLfKwshOoxCXlw_RkQQKwlBysCxXl0rp956-bfp3ishpYRq51u72wWCF70TUN2mfveTe2OATcmbg8m6of0iqHzfIqLkOx888_B8XzAkSTwzpxCwPfug2pycTkvX8ioAGktdnNRPSipqoT2toftTz4hPyI50TwkMLZIW7oDz1xMDxW-7DiMFi18p4KsbNA0pgrVbaTyOjshilRVg1f3jzsY3yAB8u9h5tmGZWLXPaYMn22biO0U_zdpcgwUJS6bH2ad_4MX4j59pP8YO22Mebp1WqV3b8IdQtNa15zXNH7E-KbE91PBZ2OHF0xIIpVJxODv_F3Y9d5yysWl0aZSWO7KISbEclDUj0HhiBgsKtmeriBQMr2mtWqgleOkM8YWbQpZI-Zz2ehbN4gW4eukaB9ZBSfKdEE_IjWmpWDQX2wkpn3Yl9XDUgV3_m1edAGjS8XRQkgvAPwD4dLNb5ZCAq41ES0Xpnmn9f2pmcPI9Lrt-R3vD6K4UseMe90CEnuAEVM7H9QwgRS06CzUtKay4Fg67cEUMOfFwbcmORF1jex9Owi_OAd-4er7AI8w9BuxgGe-6mBJLOi_3oIcHTvdaFBJM1Jv–b-lWIU-2snYRsE1sw0sB2oaWmh_QeQ4KnrIOqEAJrjuf2MU5skTli5lvmQ-d1NyM8cyWErFyQ8yPy-W7C60E_Sn0G6cMPR39SEPp5fuM6QxPrgXTSP6BYbtd-c4F-_rRetAas8BMXDoZykwrp9xHgAmb4AGstlSKSPbbYkyXUIvT-3U77CsoeHJ4YkybmbkWB9lYigFJ7A-NZWpatN8RrV30jMH5wCUoA_ttuqj0Z1PpP7ox2BclDu0jIZ7vM2Yn_4lkxlA9R-PsPafD5wKLuuYFGnzJo76UQOof0iVq169M406s10xnSoxZuXn1hQt2Z_P6BQSONeUUD8xTUFxgpZdsKkKm2WeqNxQCRLqdNf03IrWhqZAtBzSJYWyku73GNV8q3JIq3Y92gILSN2XY6i9AZHArMMwqHK9JvvfmiiP1lJ0d4PKyLmmq75lo5tvmPd9TP7PaV6H4-0BaysAhIDXjse1c0L3NulXFkwSgB_NRnfMoXlqu-t3l5mLPMENfmchFGj1HkOiAnTDNoTuPFCxOsqS3630q_nyRbMuvnY8Us–Z1AXHZv5-4DicF7M_4Pdxfcwu5dGnzb4-Q6L8pQOcHcMbQev__9NDKNzowZ5v9uUh7CDlDGpuCRZ1gxr7deSww5O8FlWkHFZB57Qtc5Zj9nNybRVdjN0hxRJ84T7ckSWqiaGChuK0PGB3EP1oEqqlmAXCKc2v_jv9gpJvPdnH9xUUQhnaYwY8r6yCProeRLFrCyyexm1SY7ry3DCVhhSh2dJx7Zl9-F1mLxtdFrHBuEQ6IIPIMfcNuk8Sevntg7BUZKWnoVduFA10zUJW9ILoYpkA2iX5RKYIhlwIBCXbI6Ca6rcOekJ7O4Q3yPKGclFvU8gh0FRNlhVVxTA2vM_i_jHSNQDQGg0VUHZKdK6Ns3P-jIi0WEMzOwe_EY2bRPF6XJMEJVOc9qdFeLx4CQBk63beUGgFtO5W5FyOi3Qmpy2unrSW4tYmaaM6GAU8BqAYRw4RGPj4lhvRXr9IhjXpRNKKQDhC30YssYkSt8sQcjGbIleH5tGizvVcOwySeUS_51gG\”>\n </form>\n </div>\n</div>\n<script>\n (function(){\n window._cf_chl_opt={\n cvId: ‘2’,\n cZone: ‘www.arterama.com.br’,\n cType: ‘managed’,\n cNounce: ‘79192’,\n cRay: ‘7c67130afebb390c’,\n cHash: ‘456f7914ebb169e’,\n cUPMDTk: \”\\/wp-json\\/ivole\\/v1\\/review?__cf_chl_tk=uUQec_HZUFzAiPqFD21cxYHago4jWbhDV4pgF0acPuo-1683940778-0-gaNycGzNC6U\”,\n cFPWv: ‘g’,\n cTTimeMs: ‘1000’,\n cMTimeMs: ‘0’,\n cTplV: 5,\n cTplB: ‘cf’,\n cK: \”\”,\n cRq: {\n ru: ‘aHR0cHM6Ly93d3cuYXJ0ZXJhbWEuY29tLmJyL3dwLWpzb24vaXZvbGUvdjEvcmV2aWV3’,\n ra: ‘YXhpb3MvMC4xNi4y’,\n rm: ‘UE9TVA==’,\n d: ‘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’,\n t: ‘MTY4Mzk0MDc3OC43MTIwMDA=’,\n m: ‘8NdvSjckxi6vw/akdhLBgb0Kzqe+LMim83Ewk3qxzzE=’,\n i1: ‘6Zr6wWgceCxgQd/GVhBJ/g==’,\n i2: ‘5AEp152Baa1L81y/kNXJVw==’,\n zh: ‘hifFhsrxVgqzdRYQnfA789S7a4rjXvQ0rJ4DxE3rQV0=’,\n uh: ‘HpSDbSSKshzcylMG95aqFrXRoY4eM9Xy5NDFBKIPuJ4=’,\n hh: ‘C6X84h+xXpFUaZtW3tuHPjTlyRft5Xa6rrTA0fdnSC4=’,\n }\n };\n var trkjs = document.createElement(‘img’);\n trkjs.setAttribute(‘src’, ‘/cdn-cgi/images/trace/managed/js/transparent.gif?ray=7c67130afebb390c’);\n trkjs.setAttribute(‘alt’, ”);\n trkjs.setAttribute(‘style’, ‘display: none’);\n document.body.appendChild(trkjs);\n var cpo = document.createElement(‘script’);\n cpo.src = ‘/cdn-cgi/challenge-platform/h/g/orchestrate/managed/v1?ray=7c67130afebb390c’;\n window._cf_chl_opt.cOgUHash = location.hash === ” && location.href.indexOf(‘#’) !== -1 ? ‘#’ : location.hash;\n window._cf_chl_opt.cOgUQuery = location.search === ” && location.href.slice(0, location.href.length – window._cf_chl_opt.cOgUHash.length).indexOf(‘?’) !== -1 ? ‘?’ : location.search;\n if (window.history && window.history.replaceState) {\n var ogU = location.pathname + window._cf_chl_opt.cOgUQuery + window._cf_chl_opt.cOgUHash;\n history.replaceState(null, null, \”\\/wp-json\\/ivole\\/v1\\/review?__cf_chl_rt_tk=uUQec_HZUFzAiPqFD21cxYHago4jWbhDV4pgF0acPuo-1683940778-0-gaNycGzNC6U\” + window._cf_chl_opt.cOgUHash);\n cpo.onload = function() {\n history.replaceState(null, null, ogU);\n };\n }\n document.getElementsByTagName(‘head’)[0].appendChild(cpo);\n }());\n</script>\n\n\n</body>\n</html>\n”, “callbackUrl”: “https://www.arterama.com.br/wp-json/ivole/v1/review&#8221;
    }

    Plugin Support pistachio6321

    (@pistachio6321)

    Thanks for sharing these details!

    From the log, I see that the request is blocked by Cloudflare that you installed on your website. Please edit your Cloudflare configuration and add an exception for the IP address of review forms as suggested above.

    Plugin Support bagel1317

    (@bagel1317)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

Viewing 10 replies - 1 through 10 (of 10 total)
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