New update won’t load in WP

What version of PHP are you using on your site? That snippet of code requires at PHP 7+.

I can try to rework this a bit to work with lower versions of PHP.

Yea my bad. I’m on a version of 5 (thanks GoDaddy!)

Ha! No problem. It’s only a couple lines so it shouldn’t take too long to rework. Keep an eye out for another update in the next couple of days.

Love it!

Alright, so I have a bit of bad news. I was able to modify that bit of code to work with PHP 5.6, but after testing I realized that the whole new Ditty Editor will not work with PHP 5.6. The lowest version I’ve been able to test with that does seem to work is PHP 7.1.

Is there any way you can get GoDaddy to upgrade your PHP version?

Yea, there’s a “self upgrade” option, which I did long ago, which “upgraded” the website to 7+. But the actual PHP that’s being used for WP is still 5+. I’m going to contact GoDads and get them to upgrade me to the 21st century. I appreciate you looking into it though!

No problem!

If your GoDaddy settings are saying you’re at 7+ but WordPress is saying you’re still at 5+, check out the very root of your site (not the WP root, but up a higher level) and see if there’s an .htaccess file that is specifically telling your site which version of php to run. I had this happen to a few sites on SiteGround. I had set a specific version in their admin, but WP kept saying it was something different. Once I deleted the .htaccess file (which I didn’t know existed previously) WordPress started running on the correct version. If there are other lines in the .htaccess file, maybe just remove any lines pertaining to the php version and keep the file.

Not sure if this is what’s happening on your site, but if you are able to check out the file structure (FTP or otherwise) this could be a cause of it.

You, sir, are a freakin genius. Thank you so much for helping where GD could not. And I have your awesome plugin working again!

Awesome, I’m glad the issue has been resolved! Was it an .htaccess file setting the PHP version?

I can’t take full credit on that one… I had the same issue and SiteGround support helped figure it out. Which, if you ever think of switching hosting, I would suggest going with SiteGround. I’ve gone through GoDaddy, HostGator, BlueHost and others and always had issues. SiteGround has been by far the best host I’ve used. When you do run into issues their support is responsive and really good.