email after order table does not work anymore

Hi,

We are sorry for this delayed response.

I checked the function of the plugin that you mentioned and it is working as normal, see this image: https://prnt.sc/AYQj9sYohxSB

Please kindly check again.

Best regards.

It still doesn’t for me. Can you check what might go wrong?

Tracking setup: https://snipboard.io/RneTv5.jpg

Template setup: https://snipboard.io/bn6oQs.jpg

Enter tracking details: https://snipboard.io/sVJlSk.jpg

Result: https://snipboard.io/ZHDPyu.jpg

Its always been setup and working like this, and suddenly not anymore.

Can someone please respond? This is highly affecting my customer service quality!

Hi,

We are sorry for delaying this response.

1. The image shows that you set the position: After order table (In the Orders Tracking plugin) but on the email template image you shared, this position was not scrolled down to this position.
2. We checked again both the Free and Premium versions of the Orders Tracking plugin, and the tracking data appears normally, see this: https://prnt.sc/w9eEsaZjNmaq

Best regards.