• Resolved jos0405

    (@jos0405)


    Hey,

    great plugin. I was testing the Mautic plugin, and noticed, that not all fields are pulled in.

    When listing the Mautic fields in page=bit-integrations#/flow/action/edit/1 url, only few fields are listed, instead of all.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello @jos0405

    Thank you for your feedback about the Bit Integrations plugin. We appreciate you bringing this issue to our attention.

    We have looked into this problem and tested the integration on our end. All Mautic fields, including custom fields, are successfully pulled in. Therefore, we suggest you recheck the integration or create a new one to ensure all fields are being pulled in.

    Knowing which version of Bit Integrations you are using would also be helpful. If you are using an older version, we recommend updating the plugin to the latest version, as this may resolve the issue.

    Thank you again for using Bit Integration,
    Bit Apps Support Team.

    Thread Starter jos0405

    (@jos0405)

    Hi,

    I double checked and everything seems to be okay at my end. Mautic and the plugin are both uptodate.

    I looked into the issue a little bit more and found, that Mautic applies pagination to the fields list and limits the custom fields returned to 30.

    By changing /includes/Actions/Mautic/MauticController.php line 121
    from
    $apiEndpoint = “$mauticUrl/api/fields/contact”;
    to
    $apiEndpoint = “$mauticUrl/api/fields/contact?limit=500”;

    you can pull in all the fields. Maybe you should consider this change.
    Regards: Joey

    Hi,

    Thank you for following up and investigating the issue further. We appreciate your effort in identifying the root cause of the problem. In addition, we are pleased to inform you that we have fixed this issue in the upcoming plugin update. We continuously work to improve our product and provide the best possible experience to our users.

    Thank you again for using Bit Integration,
    Bit Apps Support Team.

    Hi

    Hello! A new update has been released for Bit Integrations. We suggest that you download the latest version and check if your issue has been resolved. The most recent versions of Bit Form are 1.3.9 (free) and 1.3.7 (pro).

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Mautic fields – not all listed’ is closed to new replies.