download page glitching/spinning

  • Resolved Meg

    (@megortel)


    1 year, 7 months ago

    Our site is experiencing a glitch. Requesting a download goes to the appropriate page, but then spins indefinitely without results. Attempts to download show up in the EBD log, but not in Flamingo. Contact forms seems to be working, because the contact page still works. All themes and plugins are updated, and we’re running PHP 8.1.

    I’ve been troubleshooting this all day and can’t quite figure out where the problem lies… can someone please help?

    The page I need help with: [log in to see the link]

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  • Thread Starter Meg

    (@megortel)

    So, I’m not sure why, but when I changed the settings for the Default Link Target to _self then it works again. It had been set for _blank. But it had been that way for a long time and suddenly stopped working for some unknown reason. I’m using Inline Link delivery format.

    I’ll mark this thread as “resolved” since I’ve got it working again. If someone knows the reason why it wasn’t, though, hopefully this thread will still be helpful. Thank you!

    Hi,
    I think that you could reopen the ticket….I have the same error with another one configuration:
    I used this plugin with WordPress Download Monitor pluign.
    I have configured it with:
    – Default Delivery Format: send email
    – Default Link Target: blank
    And it is doesn’t work.

    PS. I have just updated WP and all plugin at the last versions.
    WP: v6.2
    Email before download: v6..9.6
    WordPress Download Monitor: v4.7.78

    What should I do?

    • This reply was modified 1 year, 7 months ago by giubilo.
Viewing 2 replies - 1 through 2 (of 2 total)
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