Stats in Woo-App empty
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Hi,
this is probably the same issue as here, but as it’s not my topic I decided to rather start a new one.
Logged into the backend the stats show right now this:
but inside the Woocommerce app it only shows this:
though it has been showing the stats before!?! Any idea what might be the problem?
Here’s the status report:
### WordPress Environment ### WordPress address (URL): https://mysite Site address (URL): https://mysite WC Version: 7.5.1 REST API Version: ? 7.5.1 WC Blocks Version: ? 9.6.6 Action Scheduler Version: ? 3.5.4 Log Directory Writable: ? WP Version: 6.2 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 8.0.28 PHP Post Max Size: 128 MB PHP Time Limit: 180 PHP Max Input Vars: 4000 cURL Version: 7.64.0 OpenSSL/1.1.1n SUHOSIN Installed: – MySQL Version: 8.0.32 Max Upload Size: 128 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 7.5.1 WC Database Prefix: mysite_ Total Database Size: 65.01MB Database Data Size: 60.86MB Database Index Size: 4.15MB mysite_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB mysite_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB mysite_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB mysite_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB mysite_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB mysite_woocommerce_order_itemmeta: Data: 0.06MB + Index: 0.06MB + Engine InnoDB mysite_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB mysite_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB mysite_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB mysite_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB mysite_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB mysite_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB mysite_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB mysite_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB eirotu_mysite_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB eirotu_mysite_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB eirotu_mysite_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB eirotu_mysite_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB eirotu_mysite_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB eirotu_mysite_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB eirotu_mysite_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB eirotu_mysite_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB eirotu_mysite_options: Data: 2.52MB + Index: 0.06MB + Engine InnoDB eirotu_mysite_postmeta: Data: 1.52MB + Index: 0.14MB + Engine InnoDB eirotu_mysite_posts: Data: 1.52MB + Index: 0.06MB + Engine InnoDB eirotu_mysite_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB eirotu_mysite_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB eirotu_mysite_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB eirotu_mysite_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB eirotu_mysite_usermeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB eirotu_mysite_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB eirotu_mysite_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB mysite_actionscheduler_actions: Data: 0.27MB + Index: 0.20MB + Engine InnoDB mysite_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB mysite_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB mysite_actionscheduler_logs: Data: 0.20MB + Index: 0.14MB + Engine InnoDB mysite_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB mysite_comments: Data: 0.06MB + Index: 0.09MB + Engine InnoDB mysite_duplicator_packages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB mysite_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB mysite_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB mysite_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB mysite_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB mysite_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB mysite_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB mysite_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB mysite_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB mysite_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB mysite_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB mysite_options: Data: 7.06MB + Index: 0.14MB + Engine InnoDB mysite_postmeta: Data: 22.52MB + Index: 0.69MB + Engine InnoDB mysite_posts: Data: 23.44MB + Index: 0.30MB + Engine InnoDB mysite_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB mysite_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB mysite_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB mysite_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB mysite_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB mysite_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB mysite_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB mysite_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB mysite_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB mysite_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB mysite_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB mysite_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB mysite_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB mysite_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB mysite_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB mysite_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB mysite_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB mysite_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB mysite_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB mysite_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB mysite_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB mysite_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB mysite_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB mysite_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB mysite_wfpklist_template_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB mysite_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 114 custom_css: 1 customize_changeset: 33 elementor_library: 14 elementor-hf: 1 mep_events: 1 nav_menu_item: 9 oceanwp_library: 2 page: 18 post: 2 product: 17 product_variation: 22 revision: 1113 shop_order: 29 shop_order_refund: 3 wp_global_styles: 1 wpforms: 1 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (20) ### Custom Fonts: by Brainstorm Force – 1.3.7 DHL Shipping Germany for WooCommerce: by DHL – 3.3.0 Elementor Pro: by Elementor.com – 3.12.2 Elementor: by Elementor.com – 3.12.1 Jetpack: by Automattic – 12.0 Ocean Cookie Notice: by OceanWP – 2.0.4 Ocean Elementor Widgets: by OceanWP – 2.3.6 Ocean Extra: by OceanWP – 2.1.6 Ocean Full Screen: by OceanWP – 2.0.4 Ocean Hooks: by OceanWP – 2.0.2 Ocean Instagram: by OceanWP – 1.2.0 Ocean Social Sharing: by OceanWP – 2.0.3 Ocean Sticky Header: by OceanWP – 2.0.6 WooCommerce PDF Invoices, Packing Slips, Delivery Notes and Shipping Labels: by WebToffee – 4.0.7 WooCommerce Payments: by Automattic – 5.7.0 WooCommerce PayPal Payments: by WooCommerce – 2.0.4 WooCommerce Shipping & Tax: by WooCommerce – 2.2.4 WooCommerce: by Automattic – 7.5.1 WP-Optimize - Clean, Compress, Cache: by David Anderson Ruhani Rabin Team Updraft – 3.2.14 WPForms Lite: by WPForms – 1.8.1.1 ### Inactive Plugins (0) ### ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: right_space Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ? Enforce Approved Product Download Directories: ? Order datastore: WC_Order_Data_Store_CPT ### WC Pages ### Shop base: #1321 - /shop/ Cart: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block. Checkout: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block. My account: #1324 - /my-account/ Terms and conditions: #1597 - /terms-and-conditions/ ### Theme ### Name: OceanWP Child Version: 1.0 Author URL: https://www.webdesign.com Child Theme: ? Parent Theme Name: OceanWP Parent Theme Version: 3.4.3 Parent Theme Author URL: https://oceanwp.org/about-oceanwp/ WooCommerce Support: ? ### Templates ### Overrides: oceanwp/woocommerce/cart/mini-cart.php oceanwp/woocommerce/content-single-product.php mysite-ocean/woocommerce/emails/customer-completed-order.php mysite-ocean/woocommerce/emails/customer-invoice.php mysite-ocean/woocommerce/emails/customer-new-account.php mysite-ocean/woocommerce/emails/customer-note.php mysite-ocean/woocommerce/emails/customer-on-hold-order.php mysite-ocean/woocommerce/emails/customer-processing-order.php mysite-ocean/woocommerce/emails/customer-refunded-order.php mysite-ocean/woocommerce/emails/customer-reset-password.php oceanwp/woocommerce/loop/loop-start.php oceanwp/woocommerce/single-product/title.php ### WooCommerce PayPal Payments ### Onboarded: ? Shop country code: DE WooCommerce currency supported: ? Advanced Card Processing available in country: ? Pay Later messaging available in country: ? Webhook status: ? Vault enabled: ? Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: – Tracking enabled: ? ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience product-variation-management settings Daily Cron: ? Next scheduled: 2023-04-11 20:57:12 +02:00 Options: ? Notes: 45 Onboarding: completed ### WooCommerce Payments ### Version: 5.7.0 Connected to WPCOM: Yes Blog ID: xxx Account ID: acct_xxxx ### Action Scheduler ### Canceled: 3 Oldest: 2023-03-21 14:37:53 +0100 Newest: 2023-03-21 18:05:55 +0100 Complete: 383 Oldest: 2023-03-14 18:00:56 +0100 Newest: 2023-04-11 12:51:40 +0200 Failed: 519 Oldest: 2023-03-21 12:12:28 +0100 Newest: 2023-04-11 13:08:30 +0200 Pending: 9 Oldest: 2023-04-11 14:08:30 +0200 Newest: 2023-04-11 23:47:52 +0200 ### Status report information ### Generated at: 2023-04-11 13:29:47 +02:00 `
…and here’s the error.log
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Viewing 4 replies - 1 through 4 (of 4 total)
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