Cannot install addons

  • Resolved lividunlined

    (@hazirahs)


    1 year, 11 months ago

    Hi,

    I cannot install addons even though I have the Pro version. The error message that came out is as below.

    “There was an error installing the addon, To receive automatic updates license activation is required. Please visit settings to activate Amelia.. Please try again. If you are still having issues, please contact our support team.“

    I’m not sure why the message that appeared is on Amelia when I’m trying to install MonsterInsights addon? Is it because the plugin I got is faulty/old?

Viewing 1 replies (of 1 total)
  • Plugin Support Michelle D.

    (@devmich)

    Hi @hazirahs,

    Thanks for reaching out!

    Since addons are part of the paid version of MonsterInsights, could you please drop us a line through our contact page if you haven’t already?

    https://www.monsterinsights.com/contact/

    You’re welcome to just include a link to this post, if you’d prefer to do that.

    I apologize that we’re not able to respond to paid version questions here in the www.remarpro.com support forums for the free version, but I really appreciate your help!

    Thanks ??

Viewing 1 replies (of 1 total)
  • The topic ‘Cannot install addons’ is closed to new replies.