Error in calculating shipping cost with multiple products

  • Resolved danedral

    (@danedral)


    1 year, 11 months ago

    Hi,

    I run into an issue when I add 9 items shipping price bumps four times.

    Here are my shipping rates https://ibb.co/pQYZMNg

    Shipping price is calculating by weight.

    When the weight is between 6kg and 9.99kg it shows the wrong high price for the shipment.

    I tested with 0.04kg product here are images:

    https://ibb.co/w7smK4V
    https://ibb.co/rpTBrSp
    https://ibb.co/HDqbJWX
    https://ibb.co/9Y33Gr5

    149 products x 0.04kg = 5.96kg and price is ok (probably is ok too 5.99kg)

    150 products x 0.04kg = 6kg and price gets messed up and to a number that I don’t even have in the chart.

    it stays messed up to 249 products x 0.04kg = 9.96kg (probably is messed too 9.99kg)

    at 250 products x 0.04kg = 10kg price is again ok

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Alexandru Tapuleasa

    (@talextech)

    Hi,

    I’ve had a look at everything, and tested it on the website and I see the same thing. The 4486 could be the 1032 amount it should be + the 3454 price for 50+Kg. But I can’t think why it would add that twice as normally only one price should be applied. Do you have any other shipping rules set up maybe that could be adding that 3454 in some cases?

    Thread Starter danedral

    (@danedral)

    No that is the only rule for shipping nothing else but if it was related to something like other shipping rule it wouldn’t add up only for between 6 and 10kg it’s really weird

    Can you check the plugin code for that area between 5-10kg or test it on blank installation maybe?

    EDIT: Looks like simply delating the last rate and adding it again solves the error.

    • This reply was modified 1 year, 11 months ago by danedral.
    • This reply was modified 1 year, 11 months ago by danedral.
Viewing 2 replies - 1 through 2 (of 2 total)
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