• Resolved MikkelCrunch

    (@mikkelcrunch)


    Hi,

    we need to get all the user which archived a certain rank. We see in our Rank, that 924 Users got it.

    How do we get these Users? We need a csv file with Name, Username and Email. All is there, but in the export tool we does not get the right data.

    Please help.

    Thanks in advance
    Mikkel

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter MikkelCrunch

    (@mikkelcrunch)

    ***UPDATE

    I did manage to download the Achievements and in the first Column there was a “Description” where I could find the Name of the Rank.

    BUT – now I need the Name, Email and the Username. Why cant I choose all of them?

    • This reply was modified 1 year, 7 months ago by MikkelCrunch.
    Thread Starter MikkelCrunch

    (@mikkelcrunch)

    ***UPDATE

    I downloaded the user with Mail and Username.

    I just need the Full Name now. When I go to the Rank and look at the List which users achieved the rank – all is there, but no Possibility to export them with all the displayed Informations

    Plugin Author Ruben Garcia

    (@rubengc)

    Hi @mikkelcrunch

    Our Import/Export tools are designed to work in both ways for that when you use the export tool GamiPress uses unique fields like email or username, the user full name is not unique since there could be multiple users with the same full name but their email or username are completely unique and in this way the exported CSV can be used to be imported again in case you need it, for that there is no way to make this export with the user full name yet

    Thread Starter MikkelCrunch

    (@mikkelcrunch)

    Hi,

    I understand you.

    But it would be important:
    1. to export with Email AND Username (less work in Excel)
    2. to export with real names anyway – it should be no problem, if users have the same name (there are still unique IDs and Usernames) – maybe this option just for export, not for import…

    We have an abo system, where we need the people real names, because there are other services too we have to compare.

    I′m a little surprised, that this option is simply not available.

    Plugin Author Ruben Garcia

    (@rubengc)

    Hi @mikkelcrunch

    At database level, display names are NOT unique, for that any plugin could be based on that name to find a user

    Anyway, we will consider to add more fields in the future

    Thread Starter MikkelCrunch

    (@mikkelcrunch)

    Hello,

    I know, that display names are not unique.
    I wrote “username”.

    Like I said. I understand you. The system needs clear information in order to be able to process the data correctly.

    But why can’t the user “First name” “Last name” – “User name” – “Email address” be exported?

    Within the rank options, the users are displayed with exactly this information in the list.
    If I display all users who have achieved this rank in a list, all this information is available.

    So why can’t we export them?

    Is there a way to do this from the database?

    Plugin Author Ruben Garcia

    (@rubengc)

    Hi @mikkelcrunch

    The exporter was designed in that way, for that it does not exports the user first and last name

    This means that is not possible? No, everything is possible in code, but implementing this may require several modifications to obtain the user first/last name and append it in the columns exported

    Can this be done from the database? As always, everything is possible again but the SQL may be a bit complex since the database query needs to check different tables to retrive the different information from the user + their actual rank

    At the moment, we added your suggestion to our roadmap and we will investigate it but of course, we have already more requests registered before this one so we will working on every request

    Thanks for your understanding!

    Thread Starter MikkelCrunch

    (@mikkelcrunch)

    Hi,

    thank you for your answer.
    We will do it for now through the Database.

    I totally understand, that there are more important things on your list than this one.

    Thanks again for your time and your answers.

    Wish you all the best,
    Mikkel

    Plugin Author Ruben Garcia

    (@rubengc)

    Great! We will add first a few hooks to allow extend our exports through code (since is the most quick way) and in future updates we will add visual settings for that

Viewing 9 replies - 1 through 9 (of 9 total)
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