Peace of mind with superb support

  • Emily

    (@wilkinsone)


    1 year, 7 months ago

    A friend recommended I try Shield and I haven’t had a single reget since. For a few years I was using the free versions of Wordfence and Sucuri together in order to get both a firewall and hardening. It was my tried and tested combination and I was reluctant to move, however I installed Shield on a site I was building and compared its performance to my Wordfence/Sucuri combination on a similar site. Obviously it wasn’t a perfect test but I was so pleased with Shield, both for blocking bots and in having minimal impact on my site’s performance. I’ve now changed all my sites over to use Shield and am very happy I have. Shield’s scanning performance has also been proven as it has just detected some files left over after a WordPress update. From receiving support through the Shield Facebook group for both that issue and another query I had when setting up Shield on a site, I also have to say that the speed and efforts put in to solving issues is really amazing.

    It takes quite a lot to persuade me that something new is better but Shield, and the team behind the plugin, has certainly proved itself.

    Edited a few months later to add:
    I was asked to look at a site that has been hacked on and off for a few months despite a contract being in place with Sitelock to provide security and clean any hacks. Keeping the story short, Sitelock yesterday identified a hack and cleaned the site. This morning I activated Wordfence (it was already installed but deactivated on the site) and, after running a scan, it showed one back door, several unknown core files present and an issue with an admin account. I cleaned that all up, re-ran the Wordfence scan and it all showed clean. I then installed Shield and it picked up a further 7 files with alterations that I was then able to repair. (I did run further scans with other plugins but nothing else was found.) This is the second time I have seen Shield being so thorough and am so grateful to be able to use and recommend this plugin.

    • This topic was modified 1 year, 5 months ago by Emily.
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