Event pages don’t show / are empty

  • Resolved Miriam

    (@flueckli)


    1 year, 8 months ago

    Hello, thank you very much for checking this thread and possibly for your help, too!

    Yesterday, I added around 40+ events, the individual event pages showed the location (map), and all the included data, although there were still some visual things I wanted to change (but didn’t yet!)

    To the problem: Today, just when I checked, the individual event sites don’t appear/show anymore. As I didn’t change anything today with the events / plugin-in, but I think it might be due to an update, not done by me.

    Can you please help me figure out, how the individual events will be shown again?
    Adding all of them was tedious and literally took hours as I needed to check on individual sites to collect the date from.

    I use the following plugins:
    The Events Calendar
    Events Widgets For Elementor And The Events Calendar
    Event Single Page Builder For The Event Calendar

    Together with the Astra Theme and Elementor page builder.

    If you could help me with that, please. Please.

    Kind regards
    Miriam

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi Miriam,

    Thank you for reaching out to us. I’m sorry to hear that you’re experiencing this issue with your events not showing on the individual event pages.

    There could be various reasons for this issue, such as a plugin conflict, a theme conflict, or a recent update to the plugin.

    To start with, I would suggest checking if there are any updates available for your plugins and theme and make sure that they are all up-to-date.

    Additionally, try disabling all other plugins and switching to the default WordPress theme to see if the issue is resolved. If it is, then try re-enabling the plugins one-by-one to identify the culprit.

    If that doesn’t resolve the issue, please let us know and we’ll be happy to assist you further.

    Best regards.

    Thread Starter Miriam

    (@flueckli)

    Thank you very much for your response.
    Unfortunately, I wasn’t able to find the problem source, yet.

    Plugin Support Darian

    (@d0153)

    Hi @flueckli

    Thanks for your response.

    If the plugin/theme conflict doesn’t help, you could also check your cache. If you have a caching plugin or server-side caching (Object cache, etc.), try to disable them temporarily and check if that makes a difference.

    If that doesn’t help, could you provide the version of the following? This will help me understand how your system is set up.

    • PHP
    • WordPress
    • The Events Calendar
    • Theme
    • and the name of your hosting provider
    Plugin Support Darian

    (@d0153)

    Hi @flueckli

    I hope you are well. I wanted to follow up if you’re still encountering issues after trying the suggestions above.

    If you do have other concerns or issues you need help with, please create another support topic as indicated in the www.remarpro.com support guidelines.

    Plugin Support Darian

    (@d0153)

    Hi @flueckli

    This thread has been inactive for a while, so we’ll go ahead and mark it Resolved. Please open a new thread if any other questions arise, and we’d be happy to help.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Event pages don’t show / are empty’ is closed to new replies.