Error downloading embed documents

  • Resolved isasu88

    (@isasu88)


    1 year, 8 months ago

    Hi!

    We are using the shortcode for Embed Documents with the Premium Plugin Version. When we click File, then Download and chose the format it doesnt do anything. There is a warning in the browser console which sais “Se bloqueó la descarga de “https://…” porque el iframe desencadenante tiene el indicador de sandbox establecido.” (sorry it’s in spanish, it would be something like “The download has been blocked because the iframe has the sandbox attribute stablished”.

    The document in google drive have edition permissions to all who has the link, and the shortcode has “Full Editable” checked.

    The plugin is updated to the last version 1.1.91

    Could yo help me with this problem? Thank you very much.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Prince

    (@princeahmed)

    Hi @isasu88
    Thank you for bringing this issue to our attention. We apologize for any inconvenience this may have caused. Our team is dedicated to providing the best possible service and we are here to help.

    Since you are using the PRO version of the plugin please contact our support team for a fast fix:
    https://softlabbd.com/contact-us/

    Plugin Author Prince

    (@princeahmed)

    Hi @isasu88
    We have released a new update to fix the issue.
    Please update your plugin to the latest version – v1.1.93.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Error downloading embed documents’ is closed to new replies.

Tags