Problem with Touch devices – submenu didn’t work

  • Resolved CDHeumann

    (@cdheumann)


    1 year, 8 months ago

    I’ve a big problem with my mobile menu in combination with touch. Touch devices can open the menu but they cant open the submenus. I can’t find a solution. I’ve reinstalled the plugin, i’ve recreate the mobile menu, i’ve deactivated all other plugins …

    Could u please take a look?

    The page I need help with: [log in to see the link]

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  • Hi @cdheumann

    I request you to please make sure that “Enable Touch Gestures” settings is on if it is off then please enable it and then check.

    I request you to please check below-given documentation link and follow it.

    https://responsive.menu/knowledgebase/mobile-menu/

    Hope your issue will get resolved. Let me know if you still face the same issue.

    Regards,
    Sumit

    Thread Starter CDHeumann

    (@cdheumann)

    (EDIT) Nevermind. I’ve tested it again with twenty-twenty-three theme and it worked. So it will be a theme-problem ^^…


    Hi Sumit, thanks for the quick reply. I can’t enable touch gestures, because i’m using the free version. On every other website, where we used this plugin, it works perfectly.

    On this sites I can touch (click) on the “submenu” arrows and the submenu opens. Not on the Test-Site above but the class “focus” is added on touch (click).

    • This reply was modified 1 year, 8 months ago by CDHeumann.
Viewing 2 replies - 1 through 2 (of 2 total)
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