Resolved andys007
(@andys007)

1 year, 8 months ago

Hi using WP-Data Access, brilliant plugin btw. I have hit an issue where the table is rendered correcting on PC browsers and Safari on an iPad, but not on an iPhone. The rhs of the table is formatted differently. I could supply a screen shot but I can’t see how to do this using this form. It won’t let me upload a file

Viewing 10 replies - 1 through 10 (of 10 total)

Plugin Contributor Kim L
(@kimmyx)

1 year, 8 months ago

Hi @andys007,

Is there a public link for us to check this table? If you wish to share the link privately, you can send us a message here: Contact | WP Data Access

You can attach a screenshot by adding an image block in your reply like this: https://share.getcloudapp.com/6qubQvqq

You can also upload your screenshot to an image hosting sites like Imgur and share the link to us.

We’ll wait for your response. ??

Thread Starter andys007
(@andys007)

1 year, 8 months ago

Kim,

The image block doesn’t work for some reason. Here is the imgur link

https://imgur.com/a/X0KCR8h

Thanks

Andy

Plugin Contributor Kim L
(@kimmyx)

1 year, 8 months ago

Hi @andys007,

Thanks for the imgur link!

For devices with smaller screens, we suggest changing to the publication type to Responsive.

You can find more information here: Responsive data tables | WP Data Access

Let me know if that helps! ??

Thread Starter andys007
(@andys007)

1 year, 8 months ago

Kim,

Hi they are all set to Responsive .. Any other ideas?

Thanks

Andy

Leeberty
(@aaronvincentlee)

1 year, 8 months ago

Hi @andys007 ,

Have you set the number of columns to “0”?

Also, can you please check if there are any JavaScript errors present in DevTools? This might be also caused by a plugin/theme conflict.

To check, please right-click on your browser and click on “Inspect”, and go to the “Console” tab. Perhaps you can send us a screenshot like so: https://share.getcloudapp.com/z8uG6LXg

We’re looking forward to hearing from you.

Thread Starter andys007
(@andys007)

1 year, 8 months ago

https://imgur.com/a/lBOtd0j

This is taken from a Chrome browser on my PC where it displays correctly. I don’t know if I can do this on an iPhone where it doesn’t display correctly.

Thread Starter andys007
(@andys007)

1 year, 8 months ago

I also tried with Chrome on the iPhone, exactly the same result.

Plugin Contributor Kim L
(@kimmyx)

1 year, 8 months ago

Hi @andys007,

Thanks for the additional information.

It would be better for us to check this table directly so we can asses if there’s any CSS conflict happening while on mobile.

Please share the public link to this table by sending us a message here: Contact | WP Data Access

We’ll wait for your message!

Thread Starter andys007
(@andys007)

1 year, 8 months ago

Have sent publicly accessible page as requested.

Plugin Contributor Kim L
(@kimmyx)

1 year, 8 months ago

Hi @andys007,

We’ve responded to your message!

Let us know if you wish to leave this thread open for more discussion or mark it as resolved.

Thank you!

Viewing 10 replies - 1 through 10 (of 10 total)

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