Export Customers required more than 70000max children to export the list

  • Resolved 777anesh

    (@777anesh)


    1 year, 11 months ago

    Hi Team,

    We are reaching out for the issue that seems to be with the plugin, I have around 5000 subscribers list that we need to export, but it is required to increase the php_memory and max children to alot higher.

    This is causing us more issues with server after increasing max_children, I have set the below configuration to make the plugin work otherwise it was giving timeout errors.

    Can you please have a look and resolve so we can use export with current memory and max_children usage?

    Configuration: this works on that much configuration of php.

    pm.max_children = 50000
    pm.start_servers = 200
    pm.min_spare_servers = 200
    pm.max_spare_servers = 200
    request_terminate_timeout = 700000
    request_slowlog_timeout = 1000

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Javier Carazo

    (@carazo)

    Uhm those are not many users. I have exported without problems hundreds of users.

    Maybe you have a lot of meta data of every user?

    Respect to solve the problem, we may can give you the ability to change the size of every step and the time between steps.

    May it should work, what do you think?

    Thread Starter 777anesh

    (@777anesh)

    Here’s what I see on export, and increasing the max_children is working but causing trouble in server load.

    https://snipboard.io/LDrq1K.jpg

    Plugin Author Javier Carazo

    (@carazo)

    Yes, but that information is not useful to me.

    As I told you, the only solution I think here is this one:

    Respect to solve the problem, we may can give you the ability to change the size of every step and the time between steps.

    This would be done using some PHP constants.

    You would be able to “play” with these 2 variables to try to fit your server load to the needed for the plugin.

    I will add to my work queue, stay tuned, when I do it, I will post it here and you will get it updating the plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
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