Gmail – Could not authenticate your SMTP account

  • Resolved Tom

    (@thommen)


    1 year, 8 months ago

    I have checked the settings several times and I cannot connect to Gmail. I am uploading the logs below.

    Versions:

WordPress: 6.1.1

WordPress MS: No

PHP: 7.3.32

Easy WP SMTP: 2.0.1

Params:

Mailer: smtp

Constants: No

ErrorInfo: SMTP Error: Could not authenticate.

Host: smtp.gmail.com

Port: 465

SMTPSecure: ssl

SMTPAutoTLS: bool(true)

SMTPAuth: bool(true)

Server:

OpenSSL: OpenSSL 1.1.1k-freebsd 24 Aug 2021

Debug:

Email Source: Easy WP SMTP

Mailer: Other SMTP

SMTP Error: Could not authenticate.

SMTP Debug:

2023-03-22 15:35:05 Connection: opening to ssl://smtp.gmail.com:465, timeout=30, options=array()

2023-03-22 15:35:05 Connection: opened

2023-03-22 15:35:05 SERVER -> CLIENT: 220 smtp.gmail.com ESMTP e14-20020a170906044e00b0093204090617sm7090653eja.36 - gsmtp

2023-03-22 15:35:05 CLIENT -> SERVER: EHLO qqq.pl

2023-03-22 15:35:05 SERVER -> CLIENT: 250-smtp.gmail.com at your service, [85.194.242.93]250-SIZE 35882577250-8BITMIME250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH250-ENHANCEDSTATUSCODES250-PIPELINING250-CHUNKING250 SMTPUTF8

2023-03-22 15:35:05 CLIENT -> SERVER: AUTH LOGIN

2023-03-22 15:35:05 SERVER -> CLIENT: 334 VXNlcm5hbWU6

2023-03-22 15:35:05 CLIENT -> SERVER: [credentials hidden]

2023-03-22 15:35:05 SERVER -> CLIENT: 334 UGFzc3dvcmQ6

2023-03-22 15:35:05 CLIENT -> SERVER: [credentials hidden]

2023-03-22 15:35:05 SERVER -> CLIENT: 535-5.7.8 Username and Password not accepted. Learn more at535 5.7.8 https://support.google.com/mail/?p=BadCredentials e14-20020a170906044e00b0093204090617sm7090653eja.36 - gsmtp

2023-03-22 15:35:05 SMTP ERROR: Password command failed: 535-5.7.8 Username and Password not accepted. Learn more at535 5.7.8 https://support.google.com/mail/?p=BadCredentials e14-20020a170906044e00b0093204090617sm7090653eja.36 - gsmtp

SMTP Error: Could not authenticate.

2023-03-22 15:35:05 CLIENT -> SERVER: QUIT

2023-03-22 15:35:05 SERVER -> CLIENT: 221 2.0.0 closing connection e14-20020a170906044e00b0093204090617sm7090653eja.36 - gsmtp

2023-03-22 15:35:05 Connection: closed

SMTP Error: Could not authenticate.

    Where does the problem lie?

Viewing 1 replies (of 1 total)
  • Plugin Support Dake

    (@dakeg)

    Hi @thommen

    Thank you for reaching out to us and we’re sorry to hear that you are experiencing issues with the Other SMTP mailer.

    Based on the logs you shared, the main issue lies here:

    SMTP ERROR: Password command failed: 535-5.7.8 Username and Password not accepted.

    Please ensure that you have generated an App Password as mentioned in our documentation as Google’s SMTP server no longer accepts your actual Google Account password.

Viewing 1 replies (of 1 total)
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