Getting Error notice (ERROR Unable to add contact to list from ActiveCampaign)

  • Hi,

    I am getting error notice for some subscription. Action schedule are geting failed with below data.

    Error Notice: An error has occurred while processing recent subscription related events. For steps on how to fix the affected subscriptions and to learn more about the possible causes of this error, please read our guide?here.Affected events:subscription payment for #423574 subscription payment for #308189 subscription payment retry for #474886

    To see further details about these errors, view the?failed-scheduled-actions?log file from the?WooCommerce logs screen.

    Ignore this error?Learn more

    Error Log: ERROR Unable to add contact to list from ActiveCampaign.
    Error message:
    Email: [email protected]
    First name: abc
    Last name: test
    [email protected] was not tagged for their purchase(s):
    tag: my-website-product-client 181300 / 181303

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author equalserving

    (@equalserving)

    Hi Chintesh,

    There should have been an error id in the log file that would describe the issue. Can you please provide that.

    Also, what subscription plugin are you using?

    Thank you.

    Thread Starter Chintesh Prajapati

    (@chinteshprajapati)

    I checked logs there is no error I’d. In log file only the thing which i provided you above (Error log)

    I am using woocommerce subscription plugin

    Plugin Author equalserving

    (@equalserving)

    Please send the full log file to support (at) equalserving.com.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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