Refund

Viewing 3 replies - 1 through 3 (of 3 total)
  • Roxy

    (@roxannestoltz)

    Hi @mikeoptima ,

    Thanks for reaching out!

    I understand that you are trying to submit a support request directly to us, however are being met with the above attached message, is this correct?

    Please could you clarify that you are following these steps to paste your System Status Report:

    • Navigate to WooCommerce > Status
    • Click Get system report and then Copy for support.
    • Once you’ve done that, paste it into the required field, as seen below:

    Cheers!

    Thread Starter Optima Systems

    (@mikeoptima)

    thank you . I followed the steps and submitted my refund request. Thanks again.

    Roxy

    (@roxannestoltz)

    Hi @mikeoptima ,

    Really glad to hear that you managed to submit a support request successfully ??

    I will go ahead and mark this thread as resolved then, however, feel free to create a new topic should you need any further help.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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