How to cancel running tasks

  • Resolved Marcelo Herrera

    (@rafadizeo)


    1 year, 11 months ago

    Hello, I have a very large database (approximately 1gb) in which I added many records using the plugin. The problem I have is that lately the importer runs very slow and sometimes crashes (although the plugin tells me that it continues to run the task). My question is how do I cancel the tasks that are running in the background? https://prnt.sc/VVHZVJxlPn-z I thought about removing the cronjob that runs the iwp_cron_runner hook but before doing so I would like to consult you.

    From already thank you very much.

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  • Plugin Author ImportWP

    (@jcollings)

    Hi Marcelo,

    You mention the iwp_cron_runner hook which suggests you have the PRO version, can you make sure you have Import WP PRO 2.6.3 installed, and the latest Import WP version 2.7.6 installed, as these fix a few recent bugs with the scheduling, and also adds in a button to cancel the currently running import from the top of the edit importer screen.

    Can you give this a try and let me know how you get on, since this is not related to the free Import WP, can you create a support ticket here: https://www.importwp.com/support/

    James

    Plugin Author ImportWP

    (@jcollings)

    The screenshot showing your import history, this is showing past imports (if your importer is currently running a notice should appear at the top of the edit importer screen, or below each importer on the importer archive screen.

    Information about scheduling imports, configuring the WordPress cron and Importer scheduled notifications can be found here: https://www.importwp.com/docs/how-to-schedule-an-importer/

    This ticket will now be closed, if you would like to respond please create a support ticket here: https://www.importwp.com/support/

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