Nothing will output on subdir install

I used to use this plugin leveraging the shortcode below. After a plugin update (not sure which versions) no posts/pages with any combinations of filters/params will render an output.

The shortcode is registering and displaying <div class=”netsposts-menu”></div> with nothing inside

[netsposts include_blog="3" post_type="support_tickets" taxonomy_type="support_ticket_status" taxonomy="pending" must_include_categories='true']

OR

[netsposts post_type="page"]