Required field issue

Hi @stoffb ,

Thanks for coming today!

I think you have ticked as “required” here:

https://drive.google.com/file/d/1ULOqxrTdAHklW1H7f9LAXtSBNoZdJq6X/view?usp=drivesdk

Regards,
Alina

Hi,

Indeed, that box is ticked but it is not forcing customer to select an option.

Actually it does show the option value of “Choose an option” instead of forcing to pick an actual option

Thanks

Hi @stoffb ,

Please set one of the options as default select:

https://drive.google.com/file/d/1Clm_smBa7feVmtwzUv5YxFR1XegG-jOa/view?usp=drivesdk

Hope that helps.

Kind regards,
Bruce

Hi Bruce,

I don’t want to set a default option, I need to force the customer to choose one which “is required” should do

Let me know how this can be achieved please

Many thanks

Hi @stoffb ,

I will check with our dev team and get back to you as soon as possible.

Regards,
Bruce

Hi there,

Thanks for your patience. Actually, we have never seen that issue before, so in this case, please reach out technical team to help you check it: ninjateam.org/support.
Here is how it works on our end https://ibb.co/nRhwS57.
I look forward to hearing back from you.

Many thanks!
Mia

Hi @stoffb,

I’m sorry that I gave wrong link above. Please reach out us via https://yaycommerce.com/support/.
We are waiting for your response.

Best regards,
Mia