Support is mediocre and very annoying team and very bad impacted performance

I was Very annoyed and disappointed after more then 2 years experiencing non professional attitude from crocoblock.

crocoblock Support team doesn’t take seriously raised issues and feature request. After more then 2 years of being client, still the same attitude of taking you for a fool. When raising an issue, they do not stop asking always for more details. And after a month explaining them the issue and providing them will all details and access, be sure that your issue won’t be fixed for more than a year.