Analytics Reports Not Working Properly

Hi @vsourztesting

I performed some testing on my local installation and I’m not experiencing the same issue you described.

Can you see any pending actions in WooCommerce > Status > Scheduled Actions? If so, run those actions manually and see if that helps.

Let us know how it goes.

Hi Amir,

Thank you for your reply.

There are a lot of pending actions in the back office. Could you please provide the name of the analytics action so that we can run it manually from the back office?

Let us know if you require more information.

Regards,

Hello @vsourztesting,

I’m not sure what exact hook you should be looking for, the analytics feature used to be part of WooCommerce Admin so perhaps anything with admin, customers, orders, or import. It’s better if you run all actions in my opinion. ??

Could you also share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

Once you’ve done that, paste it here in your response or in a Gist.

Look forward to hearing back from you.

Hello,

I have a same issue on my site. I haven’t got any analytics about my orders, customers etc. since one week.

Can you help me what is the problem and how can i solve it?

Thank you for your helping!

Hi @sandorreka

Thanks for reaching out!

I understand you are experiencing the same issue and since every site is different and you’re not the person who originally started this topic then, per the forum guidelines, would you please start your own topic?

Additionally, please include your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support.

If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

Once you’ve created a new forum topic, you can include the contents of your SSR and logs within your message on that forum topic.

We’ll be more than happy to help there ??

I am facing same issue after upgrade my site, my system report is following:

`
### WordPress Environment ###

WordPress address (URL): https://aba.pr
Site address (URL): https://aba.pr
WC Version: 7.9.0
REST API Version: ? 7.9.0
WC Blocks Version: ? 10.4.6
Action Scheduler Version: ? 3.6.1
Log Directory Writable: ?
WP Version: 6.2.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.52 (Ubuntu)
PHP Version: 8.1.2-1ubuntu2.13
PHP Post Max Size: 256 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.81.0
OpenSSL/3.0.2

SUHOSIN Installed: –
MySQL Version: 8.0.34-0ubuntu0.22.04.1
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?
Zapier Integration - Active Feeds: ? 1 active Zapier Feed.
Zapier Integration - Cron Tasks: ? 0 pending Zapier cron tasks.
Zapier Feed #1 Name: ? News Sign Up or Purchase
Zapier Feed #1 Webhook URL: ? https://hooks.zapier.com/hooks/catch/6042750/o4mqvdn/
Zapier Feed #1 Trigger: ? New Customer
Zapier Feed #1 Test Result: ? Successfully sent sample data to https://hooks.zapier.com/hooks/catch/6042750/o4mqvdn/.

### Database ###

WC Database Version: 7.9.0
WC Database Prefix: wp_
Total Database Size: 1481.70MB
Database Data Size: 1230.71MB
Database Index Size: 250.99MB
wp_woocommerce_sessions: Data: 606.48MB + Index: 15.59MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 10.52MB + Index: 4.52MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 146.61MB + Index: 60.16MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_acfw_loyalprog_entries: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_actionscheduler_actions: Data: 10.02MB + Index: 13.23MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 7.03MB + Index: 6.03MB + Engine InnoDB
wp_addonlibrary_addons: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wp_addonlibrary_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_appointments: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_comments: Data: 20.39MB + Index: 9.94MB + Engine MyISAM
wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
wp_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_e_submissions: Data: 0.05MB + Index: 0.27MB + Engine InnoDB
wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gf_addon_feed: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gf_entry: Data: 3.52MB + Index: 0.52MB + Engine InnoDB
wp_gf_entry_meta: Data: 8.52MB + Index: 10.58MB + Engine InnoDB
wp_gf_entry_notes: Data: 1.52MB + Index: 0.34MB + Engine InnoDB
wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gf_form_meta: Data: 0.16MB + Index: 0.00MB + Engine InnoDB
wp_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gf_form_view: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
wp_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_carts: Data: 0.48MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_masterlist: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 8.06MB + Index: 0.22MB + Engine MyISAM
wp_postmeta: Data: 245.96MB + Index: 78.38MB + Engine MyISAM
wp_posts: Data: 90.90MB + Index: 5.40MB + Engine MyISAM
wp_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_redirection_404: Data: 2.02MB + Index: 0.36MB + Engine InnoDB
wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders: Data: 0.05MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rg_form: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rg_form_meta: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
wp_rg_form_view: Data: 3.18MB + Index: 1.39MB + Engine MyISAM
wp_rg_incomplete_submissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rg_lead: Data: 1.30MB + Index: 0.12MB + Engine MyISAM
wp_rg_lead_detail: Data: 1.58MB + Index: 1.69MB + Engine MyISAM
wp_rg_lead_detail_long: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rg_lead_meta: Data: 0.26MB + Index: 0.13MB + Engine MyISAM
wp_rg_lead_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rg_zapier: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_say_what_strings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sgpb_subscribers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sgpb_subscription_error_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_smush_dir_images: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_term_relationships: Data: 0.25MB + Index: 0.49MB + Engine MyISAM
wp_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_termmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_terms: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_usermeta: Data: 24.30MB + Index: 15.82MB + Engine MyISAM
wp_users: Data: 2.14MB + Index: 2.43MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 2.52MB + Index: 1.91MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.33MB + Index: 0.42MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 9.02MB + Index: 8.58MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 9.02MB + Index: 7.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.08MB + Index: 0.13MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfblockediplog: Data: 2.27MB + Index: 0.00MB + Engine InnoDB
wp_wfblocks7: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_wfconfig: Data: 1.30MB + Index: 0.00MB + Engine InnoDB
wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilemods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfhits: Data: 1.02MB + Index: 0.22MB + Engine InnoDB
wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfissues: Data: 0.11MB + Index: 0.06MB + Engine InnoDB
wp_wfknownfilelist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflogins: Data: 1.02MB + Index: 0.16MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_role_counts: Data: 0.00MB + Index: 0.00MB + Engine MEMORY
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfstatus: Data: 1.02MB + Index: 0.11MB + Engine InnoDB
wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfwaffailures: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_gc_activity: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_gc_cards: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_shipping_table_rates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcwl: Data: 0.14MB + Index: 0.06MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_seo_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

### Post Type Counts ###

acf: 16
acf-field: 59
acf-field-group: 17
addify_whp: 3
attachment: 2994
blog: 193
cc_product: 71
elementor_library: 7
elementor_snippet: 1
htslider_slider: 5
mt_pp: 1
nav_menu_item: 38
oembed_cache: 2
offers: 1
page: 472
post: 4
product: 389
product_variation: 136
revision: 7942
shop_coupon: 60
shop_order: 44737
shop_order_refund: 150
slider: 7
theme_setting: 1
wc_zapier_feed: 1
wp_navigation: 1
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (49) ###

Unlimited Elements for Elementor: by Unlimited Elements – 1.5.75
Advanced Custom Fields: Repeater Field: by Elliot Condon – 2.1.0
Elementor Addon Elements: by WPVibes – 1.12.3
Advanced Coupons for WooCommerce: by Rymera Web Co – 1.16.1
Advanced Custom Fields: by WP Engine – 6.1.7
CAPTCHA 4WP: by WP White Security – 7.2.3
Prime Slider: by BdThemes – 3.8.1
PublishPress Capabilities: by PublishPress – 2.8.1
Contact Form 7: by Takayuki Miyoshi – 5.7.7
Disable All WordPress Updates: by Oliver Schl?be – 1.7.1
Duplicate Page: by mndpsingh287 – 4.5.2
Elementor Pro: by Elementor.com – 3.14.1
Elementor: by Elementor.com – 3.14.1
Email This Page: by InstaEmail
PrintFriendly – 1.1.6

Facebook Comments Plugin: by talspotim – 2.3.6
Facebook for WooCommerce: by Facebook – 3.0.29
Gravity Forms Mailchimp Add-On: by Gravity Forms – 5.2.0
HT Slider For Elementor: by HT Plugins – 1.4.1
Mailchimp for WooCommerce: by Mailchimp – 2.8.3
WooCommerce: No PO Boxes: by Maje Media LLC – 2.1.0
Post Grid Elementor Addon: by WP Concern – 2.0.13
PW WooCommerce BOGO Pro: by Pimwick
LLC – 2.138

Real Time Validation for Gravity Forms: by Wisetr – 1.7.0
Redirection: by John Godley – 5.3.10
Say What?: by Ademti Software – 2.1.4
Super Socializer: by Team Heateor – 7.13.54
SVG Support: by Benbodhi – 2.5.5
Terms and Conditions Popup for WooCommerce: by BeRocket – 3.5.7.7
Top Bar: by WP Darko – 3.0.4
Vbout: by Vbout Inc. – 1.0.1
Password Strength Settings for WooCommerce: by Daniel Santoro – 3.0.0
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.9.0
Advanced Order Export For WooCommerce: by AlgolPlus – 3.4.0
WooCommerce Authorize.Net Gateway: by SkyVerge – 3.9.3
WooCommerce Gift Cards: by SomewhereWarm – 1.1.5
WooCommerce Google Analytics Integration: by WooCommerce – 1.8.2
WooCommerce PayPal Payments: by WooCommerce – 2.2.0
PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.5.6
WooCommerce Shipment Tracking: by WooCommerce – 1.6.23
Woocommerce Side Cart Premium: by XootiX – 3.1
WooCommerce Table Rate Shipping: by WooCommerce – 3.0.28
WooCommerce Zapier Integration: by OM4 – 1.9.5
WooCommerce: by Automattic – 7.9.0
Wordfence Security: by Wordfence – 7.10.0
WP Fastest Cache: by Emre Vona – 1.1.7
WP Headers And Footers: by WPBrigade – 2.0.1
Multi-Step Checkout for WooCommerce: by SilkyPress – 2.25
Smush: by WPMU DEV – 3.13.2
YITH WooCommerce Wishlist Premium: by YITH – 3.0.15

### Inactive Plugins (18) ###

Gravity Forms: by Gravity Forms – 2.7.9
Gravity Forms Zapier Add-on: by rocketgenius – 3.2
GTM4WP: by Thomas Geiger – 1.16.2
Per page head: by Erik von Asmuth – 1.4.2
Popup Builder: by Looking Forward Software Incorporated. – 4.1.14
PowerPack Lite for Elementor: by IdeaBox Creations – 2.7.7
PW WooCommerce BOGO Free: by Pimwick
LLC – 2.43

Revolution Slider: by ThemePunch – 5.1
ShopLentor – WooCommerce Builder for Elementor & Gutenberg: by HasThemes – 2.6.4
WC Hide Shipping Methods: by Rynaldo Stoltz – 1.5
WooCommerce: by Automattic – 3.7.1
WooCommerce Admin: by WooCommerce – 3.3.2
WooCommerce Payments: by Automattic – 6.1.1
WooCommerce Payment Status: by Actuality Extensions – 1.6
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
WooCommerce Shortcodes: by WooThemes
Claudio Sanches – 1.0.0

WooCommerce Subscribe to Newsletter: by WooCommerce – 2.5.3
WP Rollback: by GiveWP.com – 1.7.3

### Must Use Plugins (1) ###

Elementor Safe Mode: by Elementor.com – 1.0.0

### Settings ###

API Enabled: –
Force SSL: ?
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

### WC Pages ###

Shop base: #6655 - /shop/
Cart: #6656 - /cart/
Checkout: #6657 - /checkout/
My account: #6658 - /my-account/
Terms and conditions: #36758 - /terminos-y-condiciones/

### Theme ###

Name: 
Version: (update to version 0 is available)
Author URL: 
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ? Not declared

### Templates ###

Overrides: aba/woocommerce/archive-product.php version 3.3.0 is out of date. The core version is 3.4.0
aba/woocommerce/cart/cart-empty.php version 3.1.0 is out of date. The core version is 7.0.1
aba/woocommerce/cart/cart-item-data.php
aba/woocommerce/cart/cart-shipping.php version 3.2.0 is out of date. The core version is 7.3.0
aba/woocommerce/cart/cart-totals.php
aba/woocommerce/cart/cart.php version 3.3.0 is out of date. The core version is 7.9.0
aba/woocommerce/cart/cross-sells.php version 3.0.0 is out of date. The core version is 4.4.0
aba/woocommerce/cart/mini-cart.php version 3.3.0 is out of date. The core version is 7.9.0
aba/woocommerce/cart/proceed-to-checkout-button.php version 2.4.0 is out of date. The core version is 7.0.1
aba/woocommerce/cart/shipping-calculator.php version 3.2.0 is out of date. The core version is 7.0.1
aba/woocommerce/checkout/cart-errors.php version 2.4.0 is out of date. The core version is 3.5.0
aba/woocommerce/checkout/form-billing.php version 3.0.9 is out of date. The core version is 3.6.0
aba/woocommerce/checkout/form-checkout.php version 2.3.0 is out of date. The core version is 3.5.0
aba/woocommerce/checkout/form-coupon.php version 3.3.0 is out of date. The core version is 7.0.1
aba/woocommerce/checkout/form-login.php version 2.0.0 is out of date. The core version is 3.8.0
aba/woocommerce/checkout/form-pay.php version 3.3.0 is out of date. The core version is 7.8.0
aba/woocommerce/checkout/form-shipping.php version 3.0.9 is out of date. The core version is 3.6.0
aba/woocommerce/checkout/order-receipt.php
aba/woocommerce/checkout/payment-method.php version 2.3.0 is out of date. The core version is 3.5.0
aba/woocommerce/checkout/payment.php version 3.3.0 is out of date. The core version is 7.8.0
aba/woocommerce/checkout/review-order.php version 3.3.0 is out of date. The core version is 5.2.0
aba/woocommerce/checkout/terms.php version 3.1.1 is out of date. The core version is 3.4.0
aba/woocommerce/checkout/thankyou.php version 3.2.0 is out of date. The core version is 3.7.0
aba/woocommerce/content-product.php version 3.0.0 is out of date. The core version is 3.6.0
aba/woocommerce/content-single-product.php version 3.0.0 is out of date. The core version is 3.6.0
aba/woocommerce/emails/admin-cancelled-order.php version 2.5.0 is out of date. The core version is 4.1.0
aba/woocommerce/emails/admin-failed-order.php version 2.5.0 is out of date. The core version is 3.7.0
aba/woocommerce/emails/admin-new-order.php version 2.5.0 is out of date. The core version is 3.7.0
aba/woocommerce/emails/customer-completed-order.php version 2.5.0 is out of date. The core version is 3.7.0
aba/woocommerce/emails/customer-invoice.php version 3.3.0 is out of date. The core version is 3.7.0
aba/woocommerce/emails/customer-new-account.php version 1.6.4 is out of date. The core version is 6.0.0
aba/woocommerce/emails/customer-note.php version 2.5.0 is out of date. The core version is 3.7.0
aba/woocommerce/emails/customer-on-hold-order.php version 2.5.0 is out of date. The core version is 7.3.0
aba/woocommerce/emails/customer-processing-order.php version 2.5.0 is out of date. The core version is 3.7.0
aba/woocommerce/emails/customer-refunded-order.php version 2.5.0 is out of date. The core version is 3.7.0
aba/woocommerce/emails/customer-reset-password.php version 2.0.0 is out of date. The core version is 4.0.0
aba/woocommerce/emails/email-addresses.php version 3.2.1 is out of date. The core version is 5.6.0
aba/woocommerce/emails/email-customer-details.php
aba/woocommerce/emails/email-downloads.php version 3.2.0 is out of date. The core version is 3.4.0
aba/woocommerce/emails/email-footer.php version 2.3.0 is out of date. The core version is 7.4.0
aba/woocommerce/emails/email-header.php version 2.4.0 is out of date. The core version is 7.4.0
aba/woocommerce/emails/email-order-details.php version 3.3.1 is out of date. The core version is 3.7.0
aba/woocommerce/emails/email-order-items.php version 3.2.0 is out of date. The core version is 3.7.0
aba/woocommerce/emails/email-styles.php version 3.3.0 is out of date. The core version is 7.4.0
aba/woocommerce/emails/plain/admin-cancelled-order.php version 2.5.0 is out of date. The core version is 4.1.0
aba/woocommerce/emails/plain/admin-failed-order.php version 2.5.0 is out of date. The core version is 3.7.0
aba/woocommerce/emails/plain/admin-new-order.php version 2.5.0 is out of date. The core version is 3.7.0
aba/woocommerce/emails/plain/customer-completed-order.php version 2.5.0 is out of date. The core version is 3.7.0
aba/woocommerce/emails/plain/customer-invoice.php version 2.5.0 is out of date. The core version is 3.7.0
aba/woocommerce/emails/plain/customer-new-account.php version 2.0.0 is out of date. The core version is 6.0.0
aba/woocommerce/emails/plain/customer-note.php version 2.5.0 is out of date. The core version is 3.7.0
aba/woocommerce/emails/plain/customer-on-hold-order.php version 2.5.0 is out of date. The core version is 7.3.0
aba/woocommerce/emails/plain/customer-processing-order.php version 2.5.0 is out of date. The core version is 3.7.0
aba/woocommerce/emails/plain/customer-refunded-order.php version 2.5.0 is out of date. The core version is 3.7.0
aba/woocommerce/emails/plain/customer-reset-password.php version 2.3.0 is out of date. The core version is 3.7.0
aba/woocommerce/emails/plain/email-addresses.php version 3.2.1 is out of date. The core version is 5.6.0
aba/woocommerce/emails/plain/email-customer-details.php version 2.5.0 is out of date. The core version is 3.4.0
aba/woocommerce/emails/plain/email-downloads.php version 3.2.0 is out of date. The core version is 3.4.0
aba/woocommerce/emails/plain/email-order-details.php version 3.3.0 is out of date. The core version is 3.7.0
aba/woocommerce/emails/plain/email-order-items.php version 3.2.0 is out of date. The core version is 5.2.0
aba/woocommerce/loop/add-to-cart.php
aba/woocommerce/loop/loop-end.php
aba/woocommerce/loop/loop-start.php
aba/woocommerce/loop/no-products-found.php version 2.0.0 is out of date. The core version is 7.8.0
aba/woocommerce/loop/orderby.php version 3.3.0 is out of date. The core version is 3.6.0
aba/woocommerce/loop/pagination.php
aba/woocommerce/loop/price.php
aba/woocommerce/loop/rating.php version 3.0.0 is out of date. The core version is 3.6.0
aba/woocommerce/loop/result-count.php version 3.3.0 is out of date. The core version is 3.7.0
aba/woocommerce/loop/sale-flash.php
aba/woocommerce/myaccount/dashboard.php version 2.6.0 is out of date. The core version is 4.4.0
aba/woocommerce/myaccount/downloads.php version 3.2.0 is out of date. The core version is 7.8.0
aba/woocommerce/myaccount/form-add-payment-method.php version 3.3.0 is out of date. The core version is 7.8.0
aba/woocommerce/myaccount/form-edit-account.php version 3.3.0 is out of date. The core version is 7.0.1
aba/woocommerce/myaccount/form-edit-address.php version 3.3.0 is out of date. The core version is 7.0.1
aba/woocommerce/myaccount/form-login.php version 3.3.0 is out of date. The core version is 7.0.1
aba/woocommerce/myaccount/form-lost-password.php version 3.3.0 is out of date. The core version is 7.0.1
aba/woocommerce/myaccount/form-reset-password.php version 3.3.0 is out of date. The core version is 7.0.1
aba/woocommerce/myaccount/lost-password-confirmation.php version 2.6.0 is out of date. The core version is 3.9.0
aba/woocommerce/myaccount/my-account.php version 2.6.0 is out of date. The core version is 3.5.0
aba/woocommerce/myaccount/my-address.php
aba/woocommerce/myaccount/my-downloads.php
aba/woocommerce/myaccount/my-orders.php
aba/woocommerce/myaccount/navigation.php
aba/woocommerce/myaccount/orders.php version 3.2.0 is out of date. The core version is 7.8.0
aba/woocommerce/myaccount/payment-methods.php version 2.6.0 is out of date. The core version is 7.8.0
aba/woocommerce/myaccount/view-order.php
aba/woocommerce/notices/error.php version 3.3.0 is out of date. The core version is 3.9.0
aba/woocommerce/notices/notice.php version 1.6.4 is out of date. The core version is 3.9.0
aba/woocommerce/notices/success.php version 3.3.0 is out of date. The core version is 3.9.0
aba/woocommerce/order/form-tracking.php version 3.3.0 is out of date. The core version is 7.0.1
aba/woocommerce/order/order-again.php version 2.3.0 is out of date. The core version is 7.8.0
aba/woocommerce/order/order-details-customer.php version 3.3.0 is out of date. The core version is 5.6.0
aba/woocommerce/order/order-details-item.php version 3.0.0 is out of date. The core version is 5.2.0
aba/woocommerce/order/order-details.php version 3.3.0 is out of date. The core version is 7.8.0
aba/woocommerce/order/order-downloads.php
aba/woocommerce/order/tracking.php
aba/woocommerce/single-product/add-to-cart/external.php version 2.1.0 is out of date. The core version is 7.0.1
aba/woocommerce/single-product/add-to-cart/grouped.php version 3.3.0 is out of date. The core version is 7.0.1
aba/woocommerce/single-product/add-to-cart/simple.php version 3.0.0 is out of date. The core version is 7.0.1
aba/woocommerce/single-product/add-to-cart/variable.php version 3.0.0 is out of date. The core version is 6.1.0
aba/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php version 3.0.0 is out of date. The core version is 7.0.1
aba/woocommerce/single-product/add-to-cart/variation.php
aba/woocommerce/single-product/meta.php
aba/woocommerce/single-product/photoswipe.php
aba/woocommerce/single-product/price.php
aba/woocommerce/single-product/product-attributes.php version 3.1.0 is out of date. The core version is 3.6.0
aba/woocommerce/single-product/product-image.php version 3.3.2 is out of date. The core version is 7.8.0
aba/woocommerce/single-product/product-thumbnails.php version 3.3.2 is out of date. The core version is 3.5.1
aba/woocommerce/single-product/rating.php version 3.1.0 is out of date. The core version is 3.6.0
aba/woocommerce/single-product/related.php version 3.0.0 is out of date. The core version is 3.9.0
aba/woocommerce/single-product/review-meta.php version 3.0.0 is out of date. The core version is 3.4.0
aba/woocommerce/single-product/review-rating.php version 3.1.0 is out of date. The core version is 3.6.0
aba/woocommerce/single-product/review.php
aba/woocommerce/single-product/sale-flash.php
aba/woocommerce/single-product/share.php version 1.6.4 is out of date. The core version is 3.5.0
aba/woocommerce/single-product/short-description.php
aba/woocommerce/single-product/stock.php
aba/woocommerce/single-product/tabs/additional-information.php
aba/woocommerce/single-product/tabs/description.php
aba/woocommerce/single-product/tabs/tabs.php version 2.4.0 is out of date. The core version is 3.8.0
aba/woocommerce/single-product/title.php
aba/woocommerce/single-product/up-sells.php
aba/single-product.php version - is out of date. The core version is 1.6.4

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### Gift Cards ###

Database Version: 1.1.5

### Authorize.Net Credit Card ###

Environment: Production
Tokenization Enabled: –
Debug Mode: Off
Webhooks Enabled: ?
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### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: PR
WooCommerce currency supported: ?
Advanced Card Processing available in country: –
Pay Later messaging available in country: –
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Reference Transactions: –
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Tracking enabled: –

### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
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navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
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Daily Cron: ? Not scheduled
Options: ?
Notes: 78
Onboarding: completed

### Action Scheduler ###

Canceled: 40
Oldest: 2023-08-15 10:12:05 -0400
Newest: 2023-08-26 02:29:08 -0400

Complete: 44,285
Oldest: 2023-07-31 09:03:15 -0400
Newest: 2023-08-31 08:21:03 -0400

Failed: 28
Oldest: 2020-05-24 22:33:32 -0400
Newest: 2023-08-31 02:35:38 -0400

Pending: 3
Oldest: 2023-08-31 14:26:12 -0400
Newest: 2024-01-01 00:00:01 -0400


### Status report information ###

Generated at: 2023-08-31 08:36:18 -04:00

I did the following things:
> WooCommerce > Status > Tools > Clear analytics cache > Click Clear
> Disable all plugins and check with other themes

The import historical data process seems like stuck into infinite loop, it’s never end.
Thanks!

• This reply was modified 1 year, 2 months ago by rahul7yadav.

Hi @rahul7yadav

I am facing same issue after upgrade my site.

I did the following things: WooCommerce > Status > Tools > Clear analytics cache > Click Clear and Disable all plugins and check with other themes. The import historical data process seems like stuck into infinite loop, it’s never end.

From what I understand, you’re experiencing issues with your Order Analytics report after upgrading your site. It seems like your import historical data process is stuck in an infinite loop even after you’ve cleared the analytics cache, disabled all plugins, and checked with other themes.

In order to provide you with the best possible assistance, I kindly request you start a ?? new topic in our support forum. This is in line with our ?? forum’s best practices and allows us to focus on your specific issue. It also makes it easier for other users who might be facing the same problem to find and learn from the discussion.

In your new topic, could you please provide as much detail as possible? This might include screenshots, error messages, the steps you’ve already taken to try to resolve the issue, and any other information you think might be relevant.

You can use https://snipboard.io to share screenshots. Just follow the instructions on the page and paste the URL in your reply.

Thank you for your understanding and cooperation. We look forward to assisting you further on the new topic.