• Resolved eselmarvin

    (@eselmarvin)


    Hi, I updated Woocommerce to 7.4.1. Now when I click “continue to check the order” in the PayPal popup window I am forwarded to a tab that has nothing to do with my woocommerce shop, instead of being forwarded to the checkout site. This only happens in Safari iOS. Firefox on iOS works fine. I deactivated the Astra Theme, activated Storefront and deactivated all plugins except Woocommerce and Paypalpayments but the issue is still there. I would be very grateful for you help.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @eselmarvin

    I just tested the express checkout feature on your site, as well as my own test site running WooCommerce 7.4.1, using a device running iOS 16.0.2, and I could not reproduce the issue you reported.

    After initiating the express checkout, I was successfully redirected to the checkout page to complete the order. As such, it appears that the issue may be specific to your local device.

    Could you please let us know which iOS version you are currently using, and have you tried rebooting your device to see if the issue persists?

    Thanks!

    Kind regards,
    Niklas

    Thread Starter eselmarvin

    (@eselmarvin)

    Hi @niklasinpsyde

    I rebooted my iPhone. Everything works fine now. Thanks a lot!

Viewing 2 replies - 1 through 2 (of 2 total)
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