JS error on admin

  • Resolved digitalboxgr

    (@digitalboxgr)


    1 year, 8 months ago

    Hi,

    any help on a javascript error on admin, when I try to attach images to a variation gallery?

    When I choose images and try to assign the gallery to a variation, it doesn’t work and the following error displays in the browser console:

    Uncaught TypeError: Cannot read properties of undefined (reading ‘url’)
    at woo-gallery-slider-admin.js?ver=1.1.10:35:144

    I tried to troubleshoot the issue with the known methods (disable all the plugins except WooCommerce, change theme to storefront) always the same.

    Thank youm

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter digitalboxgr

    (@digitalboxgr)

    Forgot top mention that i had the 1.1.13 when the error started, i downgrade to 1.1.11 and then to 1.1.10 in attempt to resolve the issue. No luck.

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @digitalboxgr,

    Sorry for the inconvenience.

    First and foremost, we recommend that you check the media settings in the WordPress dashboard. Make certain that the thumbnail sizes are not empty. Set a value of 150px on each box if they are empty, as shown in the screenshot.

    A few days ago, we received a similar error report. As a result, the problem has already been identified, and it will be resolved in the next version of the plugin.

    We will apprecaite if you kleep patience and wait for the next release.

    Have a great day!

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi?@digitalboxgr ,

    This thread has been inactive for a bit, so I’m going to mark it as Resolved now. Please feel free to open a new one if you have any further questions.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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