• Resolved jorquera11

    (@jorquera11)


    Since yesterday when I try to add a video from Vimeo or YouTube by putting the url it doesn't work. It has been working until now but something is wrong. Put the link you put does not work. The video is shown without problems when putting the url but then it is not saved correctly and the same error always appears that the link is not valid.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author totalsoft

    (@totalsoft)

    Hello, dear jorquera11.

    Thank you for contacting us and reporting your problem.

    We have checked and noticed that everything works fine in this regard on our end.

    If possible, please open the Console and, provide us with the screenshots of the errors (if there are any) so that our Development Team can check this case out.

    We are always happy to hear from you and solve all problems. We will develop the plugin with you. For us, the most important thing is that the plugin should be used by the developers themselves.

    Looking forward to hearing from you.

    Thank you.

    Thread Starter jorquera11

    (@jorquera11)

    Show the error.

    Plugin Author totalsoft

    (@totalsoft)

    Hello, dear jorquera11.

    Thank you very much for your question.

    Thanks for using our галлеры plugin. Our team is always happy to help you.

    Thank you very much for letting me know about your issue.

    In version 1.8.1 the problem is solved. You are updating TS Video Gallery.

    We are always happy to hear from you and solve all problems. We will develop the plugin with you. For us, the most important thing is that the plugin should be used by the developers themselves.

    Thanks for the good suggestion.

    Have a good day!

    Thread Starter jorquera11

    (@jorquera11)

    With the new update the problem still persists.

    Plugin Author totalsoft

    (@totalsoft)

    Please do update to 1.8.2 version. Vimeo issue resolved.

Viewing 5 replies - 1 through 5 (of 5 total)
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