It’s the best BUT…

  • Resolved Mike K.

    (@jhatcher12)


    1 year, 9 months ago

    1. It doesn’t save your customized template even on the Premium version.
    2. Sub-menu trigger is not showing on one of the template. I spent half an hour working on the design then I realize that the sub-menu is not working.
    3. A bit complicated to work with.

    Other than that a great plugin and gave my 5-star review.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Dear @jhatcher12,

    We hope this message finds you well.

    To assist us in identifying and resolving the issue you have encountered, may we kindly request that you provide us with the following information:

    1. The current version of the Responsive Menu that you are utilizing.
    2. The version of WordPress that your website is running.
    3. The PHP version of your website.
    4. The database version of your website.
    5. The error or debug log of your website.
    6. A brief video recording demonstrating the issue.

    Your prompt response and cooperation in providing us with the above information would be greatly appreciated, and we thank you in advance for your kind assistance.

    Best regards,
    Sumit

    Thread Starter Mike K.

    (@jhatcher12)

    The saved template appears after one day.

    Hi @jhatcher12

    Ok as I check the second point only work with the pro verion only.

    Let me know if you need more help.

    Regards,
    Sumit

Viewing 3 replies - 1 through 3 (of 3 total)
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