• Resolved mashour06

    (@mashour06)


    Hello, after I add a product to cart, the product gets removed from the cart and gives this messages: (“product” has been removed from your cart because it has since been modified. You can add it back to your cart here.) The problem is intermittent (sometimes it happens and sometimes does not.)

    Any help would be greatly appreciated.

    Status report:

    `
    ### WordPress Environment ###
    
    WordPress address (URL): https://asfarok.com
    Site address (URL): https://asfarok.com
    WC Version: 5.3.1
    REST API Version: ? 5.3.1
    WC Blocks Version: ? 4.9.1
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 2.2.6
    Log Directory Writable: ?
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: ?
    WP Cron: ?
    Language: ar
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.30
    PHP Post Max Size: 720 MB
    PHP Time Limit: 900
    PHP Max Input Vars: 10000
    cURL Version: 7.70.0
    OpenSSL/1.0.2u
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.39-log
    Max Upload Size: 720 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.3.1
    WC Database Prefix: wpms_
    Total Database Size: 26.75MB
    Database Data Size: 21.00MB
    Database Index Size: 5.75MB
    wpms_woocommerce_sessions: Data: 0.28MB + Index: 0.02MB + Engine MyISAM
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    wpms_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wpms_woocommerce_order_itemmeta: Data: 0.11MB + Index: 0.08MB + Engine MyISAM
    wpms_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wpms_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wpms_icl_translate: Data: 0.90MB + Index: 0.22MB + Engine MyISAM
    wpms_icl_translate_job: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wpms_loginizer_logs: Data: 0.04MB + Index: 0.02MB + Engine MyISAM
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    wpms_postmeta: Data: 3.10MB + Index: 0.93MB + Engine MyISAM
    wpms_posts: Data: 5.40MB + Index: 0.25MB + Engine MyISAM
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    wpms_st_activity_availability: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wpms_st_cars: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wpms_st_form_builder: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wpms_st_journey_car: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpms_st_location_nested: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wpms_st_location_relationships: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wpms_st_member_packages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpms_st_member_packages_order: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpms_st_order_item_meta: Data: 0.05MB + Index: 0.00MB + Engine MyISAM
    wpms_st_price: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpms_st_properties: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpms_st_rental: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpms_st_rental_availability: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpms_st_room_availability: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpms_st_tours: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    wpms_st_tour_availability: Data: 3.68MB + Index: 2.35MB + Engine MyISAM
    wpms_st_user_online: Data: 0.46MB + Index: 0.16MB + Engine MyISAM
    wpms_st_withdrawal: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpms_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpms_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpms_term_relationships: Data: 0.02MB + Index: 0.05MB + Engine MyISAM
    wpms_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpms_usermeta: Data: 0.07MB + Index: 0.04MB + Engine MyISAM
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    wpms_wcpdf_invoice_number: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wpms_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpms_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpms_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpms_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpms_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpms_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpms_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpms_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpms_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpms_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_options_st: Data: 0.76MB + Index: 0.03MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    attachment: 285
    custom_css: 1
    customize_changeset: 32
    hotel_room: 37
    inspire_invoice: 1
    location: 38
    mc4wp-form: 1
    nav_menu_item: 34
    option-tree: 1
    page: 66
    post: 7
    product: 49
    product_variation: 199
    revision: 1101
    shop_order: 22
    st_flight: 1
    st_hotel: 20
    st_mega_menu: 1
    st_order: 6
    st_tours: 151
    wpcf7_contact_form: 8
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?Error messages should not be shown to visitors.
    
    ### Active Plugins (25) ###
    
    Akismet Anti-Spam: by Automattic – 4.1.9
    Contact Form 7 Multilingual: by OnTheGoSystems – 1.0.2
    Contact Form 7: by Takayuki Miyoshi – 5.4.1
    Duplicate Page: by mndpsingh287 – 4.4
    WPBakery Page Builder: by Michael M - WPBakery.com – 6.6.0
    Kaya QR Code Generator: by Kaya Studio – 1.4.2
    LiteSpeed Cache: by LiteSpeed Technologies – 3.6.4
    Loco Translate: by Tim Whitlock – 2.6.3
    Loginizer: by Softaculous – 1.6.6
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8.4
    MSA Asfarok SMS: by M.S.A – 1.0.1
    MSA Asfarok Tour Search: by M.S.A – 1.0.1
    MSA PDF Tickets: by msa – 1.0.1
    MSA STC PAY: by msa – 1.1.0
    Really Simple SSL: by Really Simple Plugins – 6.1.0
    reCAPTCHA for WooCommerce: by Elliot Sowersby
    RelyWP – 1.2.6
    
    OptionTree: by Derek Herman – 2.7.4
    String Locator: by Clorith – 2.4.2
    Traveler-code: by Shinetheme – 2.8.9
    Traveler Invoice: by Shinetheme – 1.0.1
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.16.56
    
    WooCommerce URWAY Payment Gateway Redirect: by URWAY Technologies – 2.4
    Password Strength Settings for WooCommerce: by Daniel Santoro – 3.0.0
    Invoices for WooCommerce: by Bas Elbers – 3.1.6
    WooCommerce: by Automattic – 5.3.1 (update to version 7.4.0 is available)
    
    ### Inactive Plugins (10) ###
    
    Email Verification / SMS verification / Mobile Verification: by miniOrange – 3.7.3
    Hello Dolly: by Matt Mullenweg – 1.7.2
    PayPal PLUS for WooCommerce: by Inpsyde GmbH – 2.2.1
    W3 Total Cache: by BoldGrid – 2.1.2
    WooCommerce Multilingual: by OnTheGoSystems – 4.11.5
    WPML Media: by OnTheGoSystems – 2.6.4
    WPML Multilingual CMS: by OnTheGoSystems – 4.4.10
    WPML SEO: by OnTheGoSystems – 2.0.0
    WPML String Translation: by OnTheGoSystems – 3.1.8
    WPML Translation Management: by OnTheGoSystems – 2.10.6
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: SAR (?.?)
    Currency Position: left_space
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: ? Page not set
    Cart: #9125 - /ncart/
    Checkout: #9139 - /ncheckout/
    My account: ? Page does not contain the [woocommerce_my_account] shortcode.
    Terms and conditions: #1713 - /privacy-and-cookies/
    
    ### Theme ###
    
    Name: Traveler
    Version: 2.9.3
    Author URL: https://www.shinetheme.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: traveler/woocommerce/archive-product.php
    traveler/woocommerce/cart/cart-empty.php
    traveler/woocommerce/cart/cart-totals.php
    traveler/woocommerce/cart/cart.php
    traveler/woocommerce/checkout/form-checkout.php
    traveler/woocommerce/checkout/form-coupon.php
    traveler/woocommerce/checkout/review-order.php version 4.6.1 is out of date. The core version is 5.2.0
    traveler/woocommerce/checkout/thankyou.php
    traveler/woocommerce/content-product.php
    traveler/woocommerce/content-single-product.php
    traveler/woocommerce/content-widget-product.php
    traveler/woocommerce/global/breadcrumb.php
    traveler/woocommerce/global/sidebar.php
    traveler/woocommerce/loop/orderby.php
    traveler/woocommerce/loop/pagination.php
    traveler/woocommerce/loop/result-count.php
    traveler/woocommerce/loop/sale-flash.php
    traveler/woocommerce/order/order-details.php
    traveler/woocommerce/product-searchform.php
    traveler/woocommerce/single-product/product-attributes.php
    traveler/woocommerce/single-product/sale-flash.php
    traveler/woocommerce/single-product/tabs/additional-information.php
    traveler/woocommerce/single-product/tabs/description.php
    traveler/woocommerce/single-product-reviews.php
    
    Outdated Templates: ?
    					
    					
    						Learn how to update
    
    ### Action Scheduler ###
    
    Complete: 25
    Oldest: 2023-01-28 07:55:36 +0000
    Newest: 2023-02-25 15:10:25 +0000
    
    
    ### Status report information ###
    
    Generated at: 2023-02-26 09:38:38 +03:00
    `

    • This topic was modified 1 year, 9 months ago by mashour06.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @mashour06

    Thanks for reaching out!

    I understand that you are receiving an intermittent error message on your cart.

    Checking your site’s System Status Report, these are what I see:

    WC Version: 5.3.1

    You are using a very outdated version of WooCommerce, please update it to the latest version of 7.4.0.

    Outdated Templates: ?

    Please update outdated templates on your site by following our guide here: Fixing Outdated WooCommerce Templates

    Let us know if these steps fixes the issue.

    Thread Starter mashour06

    (@mashour06)

    Hello, Thank you for your reply. I’ll apply your recommendations and will return to the forum if there are any issues.

    Best regards.

    Thread Starter mashour06

    (@mashour06)

    Hello, Thank you for your help, it’s working now after I updated Woocommerce to the latest version.

    Best regards.

    Hello @mashour06

    Glad to know it’s working fine now, if you have any new questions, please create a new ticket.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘“has been removed from cart because it has since been modified” cart problem’ is closed to new replies.