• Resolved stevoli

    (@stevoli)


    If I send a test message, I get the following error. Using Mailgun.

    Code: , Message: , Body:Not found, check status column for more info.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter stevoli

    (@stevoli)

    Also getting this email from my server, the contact emails aren’t going through at all.

    You getting this message because an error detected while delivered your email.
    The log to paste when you open a support issue:
    Code: , Message: , Body:

    Thread Starter stevoli

    (@stevoli)

    The only thing showing in the PHP error log is this:

    [21-Feb-2023 16:16:56 UTC] ERROR PostmanWpMail: Exception code=0 message=Code: , Message: , Body:

    Thread Starter stevoli

    (@stevoli)

    Looks like the problem is that Mailgun is timing out, and the Post SMTP plugin isn’t handling the timeout gracefully.

    Plugin Support M Haseeb

    (@haseeb0001)

    @stevoli Hi,

    I hope you are doing well.

    Hi,

    I hope you are doing well.

    Thanks for sharing your issue. Let us check your case on our end, and we will get back to you.

    Please share PHP version of your website.

    Thanks

    Plugin Support M Haseeb

    (@haseeb0001)

    @stevoli

    We have fixed the issue on our Beta version; please download the plugin from here, test it, and let me know.

    Thanks

    Thread Starter stevoli

    (@stevoli)

    it’s happening on all of my websites, about 60 of them, most are PHP 8.0, and the rest are PHP 7.4.

    Thread Starter stevoli

    (@stevoli)

    Thanks, it appears to be working again, but I’m switching to a different plugin. Your plugin seems to break every time you put out a major update, and my clients end up missing important emails. This is the 4th time something like this has happened in the past year, and I can’t deal with it anymore.

    Plugin Support M Haseeb

    (@haseeb0001)

    Hi @stevoli,

    I hope you are doing well.

    Thank you for sharing your experience with us. It’s sad to hear that you had to face challenges after the update multiple times. We understand your concern, and our support and development team is on high alert, and we fixed the issue yesterday. You can update to get the problem fixed on your end. Our team is working hard to make the current plugin more stable and secure per the latest standards. We are also improving our QA process for this product to avoid such issues as much as possible in the future. We have planned some new features and improvements in the roadmap, giving you more control over this plugin. Your input and suggestions will add significant value during this transition.

    Thanks and regards,
    Support Team – WPExperts

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Error in latest update, Code: , Message: , Body:’ is closed to new replies.