• Resolved mantolis

    (@mantolis)


    hello, Thank you for your wonderful app.
    I have an issue creating xml for Skroutz and with additional_imageurl.
    According: https://developer.skroutz.gr/feedspec/#additional-image-link
    If i have 1 main and 2 more images, i must create xml with additional_imageurl

    but if i create 2 field with additional_imageurl –>additional image 1
    and additional_imageurl –> additional image 2, the app hold only the last additional image 2.

    Any assistance / idea would be great ??

    Thank you again
    Best Regards
    Apostolis

Viewing 8 replies - 1 through 8 (of 8 total)
  • supportadtribes

    (@supportadtribes)

    Hi Apostolis,

    Thanks for using our plugin and reaching out to us.

    We have tried to replicate the issue at hand, however for us all seems to be working as expected.

    We have this product with 3 extra additional product gallery images: https://www.dropbox.com/s/hzzni7wpwagno2c/Skroutz-im1.png?dl=0

    We add this field mapping: https://www.dropbox.com/s/0zd2kub3arck5c6/Skroutz-im2.png?dl=0

    Resulting to this in the test feed: https://www.dropbox.com/s/wx7cwyb2fk82zu2/Skroutz-im3.png?dl=0

    Is that not what you are also trying to achieve?

    Thread Starter mantolis

    (@mantolis)

    You are Very Fast!!!

    It is my mistake. wrong associate… and i do it 3 or 4 times.. same.. wrong associate !!

    Work perfectly.

    Thank you.
    Best Regards
    Apostolis

    supportadtribes

    (@supportadtribes)

    Perfect, good to hear you got it to work.

    Do not hesitate to reach out to us again whenever you need our support.

    Thread Starter mantolis

    (@mantolis)

    Hello again, i’ m come back because of an issue that i have.

    As i say before, i use xml for skroutz (and for glami)
    In some products i have 2 colors. In that products (with 2 colors) xml for skroutz not export images and additional images (glami xml export all images and i suppose it is not issue of woo or my images).
    I try to remove one color and the xml export the image and my 2 additional images. I add the 2nd color again and i export xml. Again same issue.

    Is any idea to fix that issue? Do you want to send you sample?

    Thanks again for your support!
    Best Regards
    Apostolis

    supportadtribes

    (@supportadtribes)

    Hi Apostolis,

    We have been able to reproduce this bug on our test environment. We will work on a fix and let you know when we release a new version for this.

    Thread Starter mantolis

    (@mantolis)

    Thank you for your reply and support!!!

    supportadtribes

    (@supportadtribes)

    Hi Apostolis,

    Can you try updating our plugin to version 12.2.9, it should solve the issue at hand.

    Thanks for reporting this to us.

    Thread Starter mantolis

    (@mantolis)

    thank you for your fast response.

    i’ll check and i let you know.

    Best Regards

    Apostolis

Viewing 8 replies - 1 through 8 (of 8 total)
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