https forbidden

  • Resolved woodofspoon

    (@woodofspoon)


    2 years ago

    I can’t acces my website anymore. I already deactivated the plugin and cleared cache. Can you please help me?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support jarnovos

    (@jarnovos)

    Hi @woodofspoon,

    The “403 Forbidden” warning can appear due to a security tool/restriction on your server which prevents access to the site, although it’s not caused by Really Simple SSL (which is also why it persists upon de-activating the plugin).

    Common causes include insufficient file/directory permissions, the .htaccess file containing a certain rule that denies access, IP bans or the server configuration.

    Your hosting provider should be able to provide you with further insights regarding the cause of the behavior.

    Kind regards, Jarno

    Thread Starter woodofspoon

    (@woodofspoon)

    this is how .htaccess looks like:

    BEGIN WordPress

    RewriteEngine On RewriteBase / RewriteRule ^index.php$ – [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L]

    END WordPress

    Plugin Support jarnovos

    (@jarnovos)

    Hi @woodofspoon,

    It doesn’t look like this .htaccess currently contains any rules related to Really Simple SSL, and I would therefore expect the plugin to be unrelated to the 403 Forbidden error on your website.

    I pasted these rules in my own .htaccess file as well, which didn’t result in the same 403 Forbidden error appearing on my end either. So, my assumption would be that it’s the result of some other configuration.

    Your hosting provider can offer additional information and help you understand the cause of the issue.

    Kind regards, Jarno

Viewing 3 replies - 1 through 3 (of 3 total)
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