Uppercase in title throws recaptcha error

  • Resolved andreu

    (@andreu)


    1 year, 9 months ago

    Hi,

    When we publish a review to a product (WordPress comment) with some words in uppercase in the title, we can see a reCaptcha error that appears directly there, without the option to confirm we are not a robot.

    When we publish the same review without the uppercase word/s, then it works perfectly.

    Is that a normal behavior? Can we get rid of it?

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support andrewsupport

    (@andrewsupport)

    Hi,

    please provide a link to a page where the problem occurs.

    Thread Starter andreu

    (@andreu)

    Here https://paris64.com/bolsos/modelo-always/mini-always-caramel/ at the bottom of the page before the related products. There’s a WooCommerce review form.
    Thanks

    Thread Starter andreu

    (@andreu)

    Hi,
    Do you have any idea of what the problem could be? Thanks!

    Plugin Support andrewsupport

    (@andrewsupport)

    Hi,

    We do not declare compatibility of reCaptcha plugin with the Woocommerce review form not in free nor in pro version.

    Deactivate all of your plugins except reCaptcha and Woocommerce and also check if the problem is still present. If it is not, activate the plugins one by one, meanwhile checking, after which plugin activation the problem appears again.

    Plugin Support andrewsupport

    (@andrewsupport)

    Hi, Since there is no reply from you, we consider this topic as resolved. We hope you’ve found the solution. Have a nice day.

Viewing 5 replies - 1 through 5 (of 5 total)
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