wrong picture

solution found- there is an option in the AIOSEO settings.

Please review one more time. I chaged settings in “social” in AIOSEO Settings but when I share the link still a different picture gets shared…

Hi @coachrebellis,

Thanks for reaching out!

I tested the URL (https://www.jeanninesteiner.com/health-shop/natuerliches-deo/) on WhatsApp, and the correct product image is shown. Here’s a screenshot for a quick reference – https://a.supportally.com/i/myogEt

Could you confirm if you’re not seeing this on your end? If yes, please edit the product and scroll down to the AIOSEO section. Then click on the Social tab and share a screenshot of the Facebook Preview so I can investigate further.

I’m looking forward to helping you.

Thanks!

Hey @coachrebellis,

We haven’t heard back from you in a couple of days. I’m going to go ahead and close this thread for now. But if you’d like us to assist, please feel welcome to continue the conversation.

Thanks!

@prabhatrai Thanky ou so much for your help

I had issues when I copied my site to a new domain.

Setttings a re exactly trhe same but it is a a new domain now

https://www.rebellis.ch/health-shop/natuerliches-deo/

Please see my example. It is still using the Site picture

thank you so much

Hi @coachrebellis,

I accessed the URL you shared, and it returns a 404 error. Here’s a screenshot for a quick reference – https://a.supportally.com/i/6cMLEW

Since it is a 404 URL, we’ve not added the social meta tags to it.

Please share the correct URL so I can have a closer look.

I’m looking forward to helping you.

Thanks!

Apologies @prabhatrai. I had an issue yeterday and a support member of my hosting company crashed my site.

Thie link is working now
https://www.rebellis.ch/health-shop/natuerliches-deo/

Hey @coachrebellis,

Could you confirm if you’re getting the incorrect image in WhatsApp? If yes, I tested and the correct image is shown.

Here’s a screenshot for a quick reference – https://a.supportally.com/i/jE3CLE

Please clear your website’s cache and test the URL again to see if the image updates.

With that said, I checked the source code of the Product page and found that the incorrect image is set as the Twitter image. Screencast – https://a.supportally.com/v/HNZSgv

If you don’t want the image shown in the above screencast as the Twitter image for the Product, please follow the steps below to update the image –

1. Edit the Product and scroll down to the AIOSEO section.
2. Click on the Twitter tab under the Social tab – https://a.supportally.com/i/jFt4Kl
3. Enable the Use Data from Facebook Tab option and Update the Product.

Once done, the Twitter image should also get updated.

Please let me know how this goes.

Thanks!

Finally. thank you very much – I missed this option as well… thank you so much