• Resolved jane2023aurora

    (@jane2023aurora)


    With WP SuperCache installed and enabled, my (very simple) site is far too slow. The plugin looks incredibly hard to uninstall as well. Please help

    Site health monitor is saying

    •  Median server response time was 1,489 milliseconds. It should be less than the recommended 600 milliseconds threshold.
    •  No client caching response headers were detected.
    •  A page cache plugin was detected.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Peter Petrov

    (@ppetrov2c)

    Hey! Sorry to hear you’re having trouble with WP Super Cache.

    Did the slowdown start to happen once you installed WP Super Cache and activated caching? Also – is WP Super Cache enabled and is caching currently active?

    Looking at the server response time – static resources load rather fast. For example the license.txt loads under 300ms. However, requests related to WordPress are slow for some reason. For example – the server response for the 404 page (which is just a plain page) is around 2-3 seconds.

    You’re right to pick WP Super Cache, as it will reduce the time by caching pages. On the other hand, load times like these lead me to believe that there’s something not right with the website.

    Is there a way to disable all plugins and check the load speed of some pages? For example – check the 404 page after disabling all plugins.

    Regarding uninstallation – what exactly is giving you trouble when you try to uninstall? Uninstalling the plugin shouldn’t be any different than any other plugin – disable and uninstall.

    Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hello @jane2023aurora,

    It’s been one week since this topic was last updated. I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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