• Resolved enebio

    (@enebio)


    Hello, I’ve just installed the plugin and works well. I only have a problem with my mobile site, there the icon of the chatbot is not visible. Can someone help?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Jordy Meow

    (@tigroumeow)

    Hi,

    Can’t see it on https://contrattolavoro.org/ neither. Are we supposed to see the chatbot there?

    Thread Starter enebio

    (@enebio)

    Correct, sorry. Actually I only see the chatbot on the website when I am logged on wordpress. If I browse the website in incognito I don’t see the chatbot. What am I doing wrong?

    Plugin Author Jordy Meow

    (@tigroumeow)

    I am not sure; however, it might be a cache issue? If you reset the cache, and try to reload the page without being logged, you don’t see it?

    That said, I can see the chatbot on the other pages ??

    Thread Starter enebio

    (@enebio)

    Thanks, now it works. ??

    I’m trying to move the icon on the left but reading the FAQ I don’t understand how I can do it. Can you help?

    Plugin Author Jordy Meow

    (@tigroumeow)

    You mean you don’t know how to modify the shortcode? What is the exact issue?

    Thread Starter enebio

    (@enebio)

    The code is clear, I red the page https://meowapps.com/ai-engine/faq/ (talking about [mwai_chat icon_position=”bottom-left”]).

    I have some difficolty to understand where I have to put it in order to set a new position.

    Plugin Author Jordy Meow

    (@tigroumeow)

    Oh I see – are you currently injecting the chatbot on all the pages? If yes, indeed, that parameter was not yet in the global settings.

    I have added it for you, please try the version 0.9.7. You’ll find the position in the settings of the chatbot ??

    Thread Starter enebio

    (@enebio)

    Thanks, perfect.

    Plugin Author Jordy Meow

    (@tigroumeow)

    Super, I am glad! Don’t hesitate to leave a little review. Motivates me a lot while I have my head literally buried in code ?? These days are very intense.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Not visible on mobile’ is closed to new replies.