PDF Invoices & Packing Slips for WooCommerce

  • Resolved iasmina

    (@iasmina)


    1 year, 9 months ago

    Hello! I have the same issue, almost. I am using sendinblue and woocommerce. In the “Attach to” settings is checked the “new order (admin)” but the problem is that the invoice will not be send to the customer and trully isn’t .

    But I didn’t see a similar setting that could solve the problem. I want the invoice to be attached to the “New order” email from woocommerce. The mail log is good the pdf is attachef to the admin email but to the customer is not attached.

    Regards, Iasmina

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Yordan Soares

    (@yordansoares)

    Hi @iasmina,

    Do you receive the PDF invoice in your inbox, when the admin email is sent?

    Thread Starter iasmina

    (@iasmina)

    Hi @yordansoares . I have changed the “Attached to” settings in “processing order” + “order on hold”, now after the order is placed the customers receives the confirmation email with the invoice attached. Your comment about the payment methods setup make it clearly now.

    I have a question also regarding this post Receive a copy of each invoice sent by email. Is it necesary considering the fact that in woocommerce-> settings -> emails -> new order you can set the recipient(s) so you actually receive an email with invoice and the order that was placed.

    Regards

    Thread Starter iasmina

    (@iasmina)

    I will paste here your comment also for further references.

    Hi @iasmina,

    Depending on your payment methods setup, the first email sent to your customers could be the Order on-hold (manual payments, direct bank transfer, check payments, cash on delivery, etc.) or Processing order (automatic payments, e.g. PayPal, Stripe, etc.) email notifications, therefore, you can check both options in your Attach to, so you can make sure your customers receive the PDF invoices automatically in any case.

    Plugin Contributor Yordan Soares

    (@yordansoares)

    I have a question also regarding this post?Receive a copy of each invoice sent by email. Is it necesary considering the fact that in woocommerce-> settings -> emails -> new order you can set the recipient(s) so you actually receive an email with invoice and the order that was placed.

    You are right. However, although you have no limitations regarding which email notification sent as a copy, this is intended to be used with email notifications without the custom recipient setting.

    For instance, the first code snippet you can see in that article, uses the customer_completed_order email ID, which is sent to the customer, and does not have a setting to add extra recipients.

Viewing 4 replies - 1 through 4 (of 4 total)
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