“There was a problem with your sending method”

  • Resolved Dennis Rasmussen

    (@dennisras)


    1 year, 9 months ago

    Visitors can’t signup. Form shows an error about not being able to send an email and to contact the webmaster.

    On the subscribers page we’re trying to re-send the confirmation email and the following error shows up:

    “There was a problem with your sending method. Please check if your sending method is properly configured”

    Key is validated and we receive the “Sending with MailPoet” email when validating again. We’ve also configured almost everything possible and removed the DMARC restrictions and added MailPoet DKIM values.

    Any help is appreciated ??

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Dennis Rasmussen

    (@dennisras)

    Well apparently it works now, however I had to confirm the DNS changes once again (they were already confirmed on mailpoet.com, so that’s a bug).

    However the only way to confirm the DNS changes (again) was to create the first newsletter to open the table view which had the alert at the top. There was no alert/info regarding the DNS confirmation on the intial page with “Create newsletter” box. You should probably fix that ??

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Thanks for confirming that it’s working for you now!

    I’ll have to take a look at the DNS settings you were seeing issues with, thanks for letting us know.

Viewing 2 replies - 1 through 2 (of 2 total)
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