automatic refund support?

  • Resolved earmsbyhpc

    (@earmsbyhpc)


    2 years, 1 month ago

    I’m confused about whether WooCommerce Square plug-in has automatic refund support. I was looking in the documentation for this and it said it is supported but simply linked to a more general page on WooCommerce docs that did NOT list Square as supporting this.

    In the meantime, I’m using Square with WooCommerce and not seeing any way to refund a customer without logging into Square and doing it manually.

    Can anyone shed light on this?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    Sorry to hear about the confusion ??

    I was checking on my site that is using WooCommerce Core + Square, I created an order and then processed a refund under WooCommerce > orders, via Square, not manually.

    May I ask, is this not working on your end?

    Thread Starter earmsbyhpc

    (@earmsbyhpc)

    Ah, I finally found the button for doing the refund. For reason, I overlooked it and thought you had to select from the list of orders and then select an action. Now I see that once you have the order open, there is a button to refund and that works perfectly.

    Hi @earmsbyhpc

    Glad to know it’s working fine now, if you have any new questions, please create a new ticket.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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