Text disappears in mobile

  • Resolved puntod

    (@puntod)


    2 years ago

    Hello, I am having an issue with the ‘Toggle’ element in mobile version.

    I have added the toggle element below a paragraph. In desktop version, it’s fine but in mobile version the toggle appears above the paragraph.

    Don’t understand why could this be happening.

    Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)

  • Hi,

    Can you send me your site URL, please?

    Thread Starter puntod

    (@puntod)

    https://plaestel.org/es/en-orbita-proyecto-singular-de-economia-social/

    Infact, I tried setting it up from scratch and it here the text does not disappear:
    https://plaestel.org/es/metodologia-para-la-agenda-urbana-valenciana/

    but cannot understand the reason.
    Thanks!

    Upon inspecting the your site, I was not able to reproduce the issue customer describes

    Please refer to this screencast ?I made to show you how it looks on my end. May I ask has this issue has been resolved from your end as well or is there something I am missing?

    If you are still experiencing this issue, could you send us a short screencast demonstrating this issue and how we can reproduce it on your site? This way, we can have a better visual understanding and see if there is something I missed checking this from my end.

    Also this may have some connection with he caching issue

    I suggest following this method one by one by on focusing on method 2:
    Method 1: This can easily be fixed by going to WP admin > Elementor > Tools > Regenerate CSS.
    Method 2: Please make sure that you clear all forms of cache including your browser cache, your WP cache (your WP caching plugin if you have one), and your server cache (In this case, you can contact your hosting provider for help to clear the server cache).
    Method 3: Clear Browser cache or check the site in a private/incognito window.

    Looking forward hearing from you.

    Kind regards,

    Thread Starter puntod

    (@puntod)

    Hello, thanks for the reply.

    No, the issue has not been resolved. In fact, if you notice, there should be a block of text just before ‘Leer Más’ in the mobile version and this disappears. However, in desktop it’s fine.

    HI,

    I see that this section has been set to be hidden on mobile.

    Please look at the screenshot link – https://prnt.sc/Ref5_DJ-vn3w

    it should see this in the responsive mode feature.

    • Go to Section Setting > Advanced > Responsive.
    • Set your visibility preferences, choosing from Hide on Desktop, Hide on Tablet, or Hide on Mobile.
    Thread Starter puntod

    (@puntod)

    Thanks!!
    It’s strange but my responsive mode features are set correctly as shown in this screenshot: https://prnt.sc/WSwyv8-V-5Xn

    So I just chose hide on Mobile and again changed it, updated and it’s working fine. Finding this mysterious as the initial settings are correct.

    I have to change more than 100 posts, wondering if there is any shortcut.

    Thanks!

    Unfortunately, there is no shortcut or global option to reset responsive settings. This is a per-widget option and needs to be set/reset per widget.

    Thread Starter puntod

    (@puntod)

    Ok, at least I managed to solve the problem. Thanks!

    • This reply was modified 2 years ago by puntod.
Viewing 8 replies - 1 through 8 (of 8 total)
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