Navigation Menu

  • Resolved linsayink

    (@linsayink)


    2 years, 1 month ago

    Hey Folx,

    I’m building a website for a local organization. I’ve run into two issues – I just finished up the navigation menu, but it seems as though items that have a subitem are unclickable. I’m also getting the following upon inspection:

    A page or script is accessing at least one of navigator.userAgent, navigator.appVersion, and navigator.platform. Starting in Chrome 101, the amount of information available in the User Agent string will be reduced.

    To fix this issue, replace the usage of navigator.userAgent, navigator.appVersion, and navigator.platform with feature detection, progressive enhancement, or migrate to navigator.userAgentData.

    Note that for performance reasons, only the first access to one of the properties is shown.

    The other issue I’m running into is – I’ve edited the header template. My changes are reflected on the actual website, but when I go back to the editor, it is showing the default header for the theme I’ve selected. I’m concerned that if I edit anything and save again, it will revert.

    Any help with this would be greatly appreciated! I currently have the website set to under construction. I can make it live if necessary.

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Pradnya

    (@pradnyajegstudio)

    Hi @linsayink

    For first issue. Please try to disable Sub Menu On Text Click option in Mobile Menu tab.

    For second issue, can you copy and paste here your system status. Go to Gutenverse > System Status. You will see the copy button.

    Thread Starter linsayink

    (@linsayink)

    THEME INFO

Theme Name : Zeever
Theme Version : 1.0.9

WordPress Environment

Home URL : https://aidsnb.com/
Site URL : https://aidsnb.com
Login URL : https://aidsnb.com/wp-login.php
WP Version : 6.1.1
WP Multisite : -
WP Debug Mode : Disabled
PHP Memory Limit : 256M
WP Memory Limit : 40M
WP Language : en_US
WP Upload Directory : ?</img>
Number of Category : 6
Number of Tag : 5

Server Environment

Server Info : Apache
PHP Version : 7.4.33
PHP Post Max Size : 100M
PHP Time Limit : 300
PHP Max Input Vars : 1000
SUHOSIN Installed : -
WP Remote Get : ?</img>
PHP Image library installed : ?</img>
PHP GD library installed : ?</img>
PHP GD WebP supported : -
PHP fileinfo library installed : ?</img>
CURL Installed : ?</img>

Active Plugins

Display PHP Version : by David Gwyer - 1.7
Gutenverse : by Jegstudio - 1.8.0
qTranslate-X : by qTranslate Team - 3.4.6.8
Under Construction : by WebFactory Ltd - 3.96
    Plugin Author Yoga

    (@yogajegstudio)

    Hi @linsayink

    Could you also send us screenshots of both header on frontend and in editor?

    If you worry about editing, when you edit the template and trying to save, there will be a section where you can uncheck the header template so it won’t save the changes.

    Check this screenshot :

    Thread Starter linsayink

    (@linsayink)

    Hey folx,

    So, the fix for the navigation menu worked, but I’m still having trouble with the template parts.

    I attempted to make my own header template part to see if maybe that would fix things, but what’s happening is:

    I can make and save changes to a template part, but as soon as I navigate away from the editor, the changes are not reflected once I navigate back to the editor. For example, I built my own header and footer templates, but once I left and navigated back to the editor, those templates were no longer available on the back end, despite being active on the front end. The only thing being displayed as available template parts on the back end are the default header and footer, which means, if I need to make any changes to any of the templates, I would need to completely rebuild every time.

    Any thoughts?

    Thread Starter linsayink

    (@linsayink)

    https://aidsnb.com/wp-content/uploads/2023/03/Screen-Shot-2023-03-01-at-5.42.43-PM.png

    https://aidsnb.com/wp-content/uploads/2023/03/Screen-Shot-2023-03-01-at-5.43.04-PM.png

    https://aidsnb.com/wp-content/uploads/2023/03/Screen-Shot-2023-03-01-at-5.43.11-PM.png

    https://aidsnb.com/wp-content/uploads/2023/03/Screen-Shot-2023-03-01-at-5.43.24-PM.png

    Plugin Author Yoga

    (@yogajegstudio)

    Hi @linsayink

    Do you use a child theme?
    Are there any error messages that popped up while trying to save the template?
    Do you make sure before saving, the template name is checked? (example image that I sent before)

    Also, please copy the system status in Dashboard->Gutenverse->System Status.

    Thread Starter linsayink

    (@linsayink)

    Thanks for the reply!

    I am not using a child theme.

    There are no error messages, it appears to save successfully. And I was able to access the new Header template for a while, but it disappeared after I navigated away from the editor.

    The template name is indeed checked when saving. Like I said, it saves correctly, but then, it’s as if all the changes I made are undone once I’ve left the editor.

    THEME INFO

Theme Name : Zeever
Theme Version : 1.0.9

WordPress Environment

Home URL : https://aidsnb.com/
Site URL : https://aidsnb.com
Login URL : https://aidsnb.com/wp-login.php
WP Version : 6.1.1
WP Multisite : -
WP Debug Mode : Disabled
PHP Memory Limit : 256M
WP Memory Limit : 40M
WP Language : en_US
WP Upload Directory : ?</img>
Number of Category : 6
Number of Tag : 5

Server Environment

Server Info : Apache
PHP Version : 7.4.33
PHP Post Max Size : 100M
PHP Time Limit : 300
PHP Max Input Vars : 1000
SUHOSIN Installed : -
WP Remote Get : ?</img>
PHP Image library installed : ?</img>
PHP GD library installed : ?</img>
PHP GD WebP supported : -
PHP fileinfo library installed : ?</img>
CURL Installed : ?</img>

Active Plugins

Display PHP Version : by David Gwyer - 1.7
Gutenverse : by Jegstudio - 1.8.1
qTranslate-X : by qTranslate Team - 3.4.6.8
Under Construction : by WebFactory Ltd - 3.97

    Plugin Author Yoga

    (@yogajegstudio)

    Hi @linsayink

    Let’s try a few things :
    – Deactivate plugins one by one except Gutenverse, and try to create a new header with just a heading/paragraph in it and then save it. See if this time the header stayed or not.
    – In Dashboard->Gutenverse->System Status, try to make sure everything in the yellow meets the minimum requirement, except for WP Debug Mode and PHP version, and then try again to create a new header with just a heading/paragraph.

    Thread Starter linsayink

    (@linsayink)

    Hey Folx,

    So, I’ve tried deactivating the plugins to see if that was the culprit. I’ve discovered that a translating plugin is in fact what is creating this issue!

    We are using qTranslate-x to make the site multilingual. We will most likely need to reactivate it once the website is ready to go live. Any input on how we can prevent this from happening when the plugin is in use? Should we look for another plugin?

    Thanks for your help!

    Plugin Author Yoga

    (@yogajegstudio)

    Hi @linsayink

    If you really need to use the translation plugin, you might need to contact that plugin author regarding this issue.
    We are pretty sure this is not the issue with our plugin, since our plugin works with other translation plugins.

    Pradnya

    (@pradnyajegstudio)

    We haven’t heard from you in a long time. We will close this topic. If you still have questions, please create a new topic.

    Thank you

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Navigation Menu’ is closed to new replies.