daily auto-deactiviaiton

  • Resolved ijustvalue

    (@ijustvalue)


    1 year, 10 months ago

    Hi there,

    I manage a network of 2 websites, I have first downloaded + activated strong testimonials on the network , then activated the plugin on website#1 and not on website#2 –> what I observe is that every morning, the plugin autodeactivates on the network and, by extension, on my website.

    How to fix this ?

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @ijustvalue,

    It might get disabled because of an error caused by a plugin incompatibility. Is it possible to reach out to your hosting company and ask them for the PHP error log?

    If you do not want to share it publicly, you can then send us that error log through this form here: strongtestimonials.com/contact-us/

    Warmly,

    Mihaela

    Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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