• Resolved NickSuy

    (@nicksuy)


    Hey guys,

    If you visit the following page on a mobile phone: https://parochiezaalhorendonk.be/beschikbaarheid/ the dates in the calendar don’t match with the right day. There seems to be an issue. desktop version works fine however even if you resize the page.

    Would you mind taking a look at this problem? I can add a screenshot if necessary if you guys don’t see the issue.

    Kind regards,

    Nick

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Support saadali2905

    (@saadali2905)

    Hi Nick,

    Thanks for writing to us.

    We have noted the issue and we will fix the issue in our new release of “Simple Event Planner”.

    Feel free to contact us for any further assistance.

    Regards

    Thread Starter NickSuy

    (@nicksuy)

    Hello Sadaali,

    Many thanks for the fast response. Do you have any idea when the new version will be released?

    Kind regards,

    Nick

    Plugin Support saadali2905

    (@saadali2905)

    Hi Nick,

    Hopefully it will be released soon.

    Feel free to contact us for any further assistance.

    Regards

    Thread Starter NickSuy

    (@nicksuy)

    Hey Saadali,

    It’s been quite some time since your response, but I haven’t seen an update of the plugin yet. Do you know when the update will be released? The issue still persists without the update.

    Kind regards, Nick

    Plugin Author PressTigers

    (@presstigers)

    Hello @nicksuy,

    We apologize for the delayed response.

    Please add the following CSS to the activated theme’s style.css:

    .sep-page .sep-calendar .eventCalendar-wrap .eventCalendar-slider .eventCalendar-monthWrap .eventCalendar-daysList.eventCalendar-showAsWeek li{
        white-space: nowrap;
        overflow: hidden;
        text-overflow: ellipsis;
    }

    Let us know if it is resolved your issue or not. We will also make it live in release.

    Regards,

    Thread Starter NickSuy

    (@nicksuy)

    Hi there,

    I’m sorry to tell you this code hasn’t fixed the issue. On the mobile version of https://parochiezaalhorendonk.be/beschikbaarheid/ , the calendar dates are still not right.

    Kind regards, Nick

    Plugin Author PressTigers

    (@presstigers)

    @nicksuy,

    It seems cache issue. Please hard refresh (Ctrl+R) and then see the changes. It is working.

    Feel free to reach us out if we can be of further assistance.

    Regards,

    Thread Starter NickSuy

    (@nicksuy)

    Hi there,

    When resizing the page on my desktop device, the layout looks good. However, on my phone it doesn’t. I’ve tried clearing the cache several times but I can’t get it to work.

    Kind regards, Nick

    Plugin Support saadali2905

    (@saadali2905)

    Hi Nick,

    Hope you are well.

    We try to reproduce the issue on your site but it seems that everything is working fine. Kindly try in a different browser.

    Feel free to contact us for any further assistance.

    Regards

    Thread Starter NickSuy

    (@nicksuy)

    Hello there,

    Unfortunately, the issue still persists. I am using Google Chrome so the calendar should most definitely work. I have asked the website owners to check the calendar on their phone and they all have the same issue. Not everyone sees the error, however. See screenshots: https://imgur.com/a/WZxg9zC

    Kind regards,

    Nick

    Plugin Support saadali2905

    (@saadali2905)

    Hi Nick,

    Thanks for writing to us.

    We have tried in multiple screens and we did not see any issue.

    We have attached several screenshot for your reference.
    Link: https://paste.pics/975f6e29b9d1b5cd444011ee0e4fe2e5
    Link: https://paste.pics/218f2c891e5871a13624ac35cff82a14

    Feel free to contact us for any further assistance.

    Regards

    Thread Starter NickSuy

    (@nicksuy)

    Hi there,

    I noticed you resized the webpage on a desktop or laptop. The error doesn’t show up when resizing on larger screens. The error only shows up when using a mobile phone.

    Would you mind opening the page on your mobile phone and verifying the error? I have multiple users who have contacted me about this issue.

    Kind regards,

    Nick

    Plugin Support saadali2905

    (@saadali2905)

    Hi Nick,

    Thanks for writing to us.

    We have tested on the mobile phone and everything is working fine.

    We have attached a screencast link for your reference.
    Link: https://www.dropbox.com/s/1j2tqm0ddrqg2j7/mobile_view.mp4?dl=0

    Feel free to contact us for any further assistance.

    Regards

Viewing 13 replies - 1 through 13 (of 13 total)
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