• I just installed the plugin and set the button to “open in new tab”. Yet it opens the link in the same page. How can we fix this?

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @tomkelly33

    Thank you very much for reaching out to us ??

    I have thoroughly read your message, but I am sorry it is not completely clear to me. Could you please elaborate on which button you are talking about?

    A screenshot would be helpful.

    Best regards,
    Tarek

    Thread Starter tomkelly33

    (@tomkelly33)

    I was talking about the green CTA button “Reserve Your ticket now”, see here: https://prnt.sc/awWH5qVbF7nt

    Thread Starter tomkelly33

    (@tomkelly33)

    It is set to “open in new tab” in your plugin settings but will open in the same tab when you click on it.

    Plugin Contributor Tarek Aziz

    (@tarekht)

    I appreciate your prompt response. We have found the issue you mentioned above. Thanks for the clarification.

    Don’t worry, we’ll fix the issue soon and update the plugin.

    Best regards,

    Tarek

    Thread Starter tomkelly33

    (@tomkelly33)

    Great, thanks, Let me know when I can update the plugin.

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hi @tomkelly33

    Good morning from here. Yes, of course. We’ll inform you immediately after we update the plugin.

    So, no worries ??

    Thank you very much!

    I am having this same issue on this page: https://naanstop.com/welcome-to-naanstop-fast-fresh-indian-food-sandbox/

    We have installed the plugin – which is great BTW – but the link button in the top bar is set to go to a new page (_blank) but opens in the same window.

    Here is the code for the bar:

    Get FREE Stuff! | Sign up to become a NaanBeliever, and get notified about specials, discounts and earn points to get free stuff from NaanStop [hashbar_btn btn_text=”I Want FREE Stuff!” btn_link=”https://forms.gle/vwLnyJbUJrk4kp478″ target=”_blank” btn_bg_color=”#7d272d” btn_text_color=”#ffffff” btn_style=”style_2″]

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hi @ukrefugee,

    Thank you for getting in touch with us. I appreciate your kind words about the plugin ??

    Anyway, I have reviewed the shortcode you shared above. There seems to be a little issue with the “target” attribute.

    Please replace the “target” attribute with “btn_target“. Hopefully, it will resolve the issue.

    Here is a screenshot for your convenience: https://tppr.me/MWVFN

    Hope it helps!

    Best regards,
    Tarek Aziz

    Hi Tarek

    That worked! Thanks

    Kim

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hi Kim,

    That’s awesome ?? I am glad to hear that the issue got resolved.

    If you ever need any further assistance, please don’t hesitate to reach out.

    Our support team is always here to help.

    All the best,
    Tarek Aziz

Viewing 10 replies - 1 through 10 (of 10 total)
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