WooCommerce Product Import from server not working…

Howdy @johnathansmith1969

Just to clarify, you are saving the exported .CSV file(s), as detailed in the documentation here. With the difference that you are saving the file on your server, instead of locally, on your machine. Correct?

Could you elaborate further on the issue at hand, please? Have you tried saving the file locally and then try to import it? How did it go?

To help you further, I’d like to understand more about your setup.

Could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

Once you’ve done that, you can paste the text in https://gist.github.com/ and feel free to change/remove your site URL in the report for privacy reasons.

You can paste the Gist link here in your reply, once you have that.

I’m marking this as resolved since it’s been awhile since you responded. We’ll be here if/when you need us.

Sorry.. I just seen this but I just made the file for you

gist:e13251a806d0571edc35e753c9e7c638

Just posted the informaiton for you

Hi @johnathansmith1969

I been trying to put the file location on the import screen but I am not getting any error but its not finding the file.

To better picture what you are referring to here, can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?

If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

Meanwhile, as for the requested information above, it seems that they were not posted in your comments. Please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

Thanks!

I got it working.. I was documented it to post in this group and it hit me that the file was not going to the right path!

also anyway to kick the import off from the command line on linux?

Hi,

To me, that sounds like you are looking for a command on Linux to import the CSV file.

In general, to import a CSV file, you can refer to this documentation:

https://woocommerce.com/document/product-csv-importer-exporter/#import

I found a similar article (but not using Linux but for Mac users), to get more information please refer to: Bulk Import WooCommerce Products with WP-CLI & Alfred From a Text File.

Thanks.

anyway I can kick off the WooCommerce Import from the command line on my linux server

Hi,

WooCommerce is a platform made to be compatible with multiple operating systems, it will work the same no matter what is the operating system where it is running.

Using the WP-CLI command line is an option, more information is available in this article: Is it possible to create, update products in bulk through command line WP-CLI WC-LI?

Hope this helps.